Customer Service High Volume

BAILEY OSHEA

**** ***** ***** ******* ***, Lewisville, TX 75067 · 469-***-****

ad13gz@r.postjobfree.com

Highly skilled customer service representative enthusiastic about ensuring optimal personal attention to clients and customers. Energetic team player with top-notch organizational skills. Dependable, hands-on learner with experience in high-volume situations. Customer-focused and personable.

EXPERIENCE

JAN 2021-MAY 2022

BARTENDER - STRIKE N REELZ, GARLAND, TX

Communicated with guests to record orders and assess needs.

Maintained a clean and organized bar area, including bar tables and chairs.

Assisted with bartending duties during high-volume shifts.

Assisted with bussing and restaging tables.

Offered enthusiastic and personable service to all customers.

JAN 2019-JAN 2021

SERVER, CHILI’S RESTAURANT, DENTON RAZOR RANCH

Handled multiple customers at a high volume major chain restaurant.

Waited on customers with superior service and personable attitude.

Ensured customers had an enjoyable dining experience.

Worked closely with co-workers to achieve an efficient nightly closing.

JAN 2018 – DEC 2018

BARTENDER SERVER/BANQUET SERVER, Brookhaven country club

Communicated with guests to record orders and assess needs.

Maintained a clean and organized bar area, including bar tables and chairs.

Assisted with bartending duties during high-volume shifts.

Assisted with bussing and restaging tables.

Offered enthusiastic and personable service to all customers.

AUG 2014 – DEC 2017

BARTENDER SERVER, Rock & Brews

Ensured superior service and efficiency at all times.

Served alcoholic and non-alcoholic beverages in a bar environment.

Anticipated guest needs and provided proactive service.

Built a solid rapport with many frequent patrons to cultivate guest loyalty.

Maintained accuracy and efficiency when processing sales transactions

EDUCATION

JUNE 2014

HIGH SCHOOL DIPLOMA, hebron high school

ASSOCIATE OF ARTS IN TEACHING, brookhaven community college

Currently working toward Associate of Arts in Teaching

SKILLS

Creative problem solver

Strong client relations

Exceptional communication skills

Positive and friendly

Detail-oriented

Quick learner

Strong conflict resolution skills

Strong interpersonal skills

Motivated team player

Natural leader

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