CAREER PROFILE

Leader, teacher, trainer, coach, and mentor of internal corporate & external customer staff, executives, teams, and individuals who become high-performing cross-functional collaborative teams by exceeding the sum of their collective knowledge, skills, experiences, and abilities and continuously learn how to work in safe blame-free trusting environments inspired by stories where commonly shared challenges have been successfully and satisfyingly overcome to add and sustain the valuable results achieved as meaningful long-lasting outcomes.

Strong leadership and management skills

Driven to succeed in challenging, deadline driven, and fast-paced work environments

Experienced, customer-focused, and detail-oriented project manager with excellent ability to communicate effectively with executives, technical experts, business subject matter experts, customers, and vendors

Solid team leader and team player with demonstrated daily, positive presence, excellent interpersonal and communication skills

PROJECT MANAGEMENT PROFICIENCIES

MS Azure DevOps, Atlassian JIRA, Atlassian Confluence, ClickUp, Smartsheets Resource Management, MS Project, MS Access, MS Excel, MS Word, MS PowerPoint, MS Outlook, MS Teams, MS SharePoint, Google Apps

CORE COMPETENCIES

Entrepreneurial Mind-Set

Agile Lean Startup Culture

Six Sigma Culture

Team Building

Team Leadership

High Performance Teams

Project Management Essentials

Certified Kaizen Facilitator

Business & Requirements Analysis

INDUSTRY DOMAINS

30+ years Consulting

30+ years IT

5+ years Development

9+ years State/Local Gov’t

6+ years Manufacturing

3+ years IT Security

5+ years Retail

1.5 years Logistics

<1-year Healthcare

CERTIFICATIONS

PMP expires 8/27

CSP-SM expires 1/26

Lean Change Agent

PMI-ACP expires 11/28

CSP-PO expires 1/26

LSSMBB

PSM I since 2019

CSM expires 1/26

ITIL-F

SA expired 4/21

CSPO expires 1/26

MCSE & MCNE

EDUCATION

04/2023 – Current Southern New Hampshire University

MBA – GPA: estimated completion 12/2024

05/2018 – 12/2022 Harrisburg University of Science and Technology

MS, Project Management – GPA: 4.0

06/1980 – 05/1990 University of Maryland University College

BS, Computer Studies - GPA: 3.4

MEMBERSHIPS / VOLUNTEER SERVICE

10/2022 – Current Management and Strategies Institute MSI Fellow

09/01/2022 – 11/2022 – PMI Keystone Chapter Nominating Committee Chairman for Board of Directors Elections

01/2017 – 12/2020 PMI Keystone Programs Director

10/2015 – 12/2016 PMI Keystone Harrisburg Community Branch Manager

01/2014 – Current Central PA Agile Users Group - Active Member

MILITARY SERVICE

06/1980 – 12/1989 United State Air Force, Senior Navigational Aids Equipment Technician, Rank: SSgt (E-5)

PROFESSIONAL EXPERIENCE

15+ years PROJECT MANAGEMENT / 10+ years LEAN AGILE SCRUM / 5+ years DEVELOPMENT

2/2022 – Present System Soft Technologies

Sr. Project Manager

I am currently working on the following active customer-facing projects with:

8/2/2023 to e.2/15/2024 (15 Team Members) Hanscom Federal Credit Union to build 11 Microsoft Power Platform Applications and replace similar functionality previously achieved by using Quickbase Cloud-based Application Services

4/25/2022 to e.3/31/2024 (20 Team Members) Phoenix Language Services Inc to build a custom application IMS 3.0 for scheduling interpreter services on-demand when requested by patients in the US and other countries

I have already successfully closed SIX customer-facing projects as follows:

5/1/2023 to 6/30/2023 (10 Team Members) NC DHHS NCFAST MARSE v2.2Security Assessment 12/5/2022 to 3/31/2023 (10 Team Members) Pennsylvania Turnpike Commission Security Assessment

7/22/2022 to 5/31/2023 (10 Team Members) Capital Funding Group Bank to build an RPA-driven EDW&BI PORTAL to read Balance Sheet and Income Statement values into an enterprise data warehouse for faster processing and calculating of on-going profitability targets and HUD-related loan ratios

5/9/2022 to 8/19/2022 (25 Team Members) vRad built a SMS Communication Center application to notify radiologists to evaluate assigned patient x-rays on-demand

3/31/2022 to 7/29/2022 (15 Team Members) Patient First Choice built EDW Dashboards to improve patient management processes

3/14/2022 to 5/2/2022 (10 Team Members) Gainwell Technologies in KS built 25 robotic process automations used by 50+ medical services research analysts to navigate within the capitation and assignment program to resolve error code issues with patient services claims

08/2021 – 2/2022 MasTech Digital at The Hershey Company (6-month contract)

Sr. Project Manager

As a PMO-team member coordinated project activities for several projects simultaneously across the Hershey enterprise meeting scheduled release dates within scope, budget, and escalate risks to prevent delays and roadblocks.

Projects

Robot Process Automations - Facilitated a cross-functional department team (SCM, OTC, and FIN) to identify human processes for automation. Created Functional and Process Design Documents describing the human actions necessary to programmatically execute automated transactions for routine repeatable tasks within the SAP HANA ERP system.

MFG Applications Remediations - Facilitated MFG Functional team to implement Middleware interfaces and changes for Hershey's Automated Barcode Labelling App (HABLA) to populated production data into Visitrak and Hershey's Manual Print Station (MPS) applications integrating with the SAP HANA ERP system.

High Radius - Facilitated FIN Functional team to implement interfaces for an enterprise Software-as-a-Service (SaaS) application that uses Artificial Intelligence-based Autonomous Systems to automate, integrate, and unify credit management, billing & payments, cash application, deductions management, and collections management into a single, end-to-end enterprise-wide Accounts Receivable and Treasury business process.

12/2020 – 08/2021 Short-Term Remote Contracts

Sr. Project Manager at Nexterus

5/2021 – 7/2021 – Led a team of 3 internal IT staff members (1 assistant project manager, 1 system architect, and 1 developer) and 4 external consultants (1 project manager, 2 business analysts, and 1 user experience developer) to unify the access to and use of three legacy home-grown applications (Fusion Center, Titan, and Atlas) for use by internal departments, franchisees, channel partners, and customers within one modernized google-like front end user interface for a cloud-based Software-as-a-Service supply chain management application

Sr. Project Manager/Scrum Master (Remote) at YASH Technologies for a Nationwide Mortgage Title Closing Insurance Company

12/2020 – 2/2021 – Member of Project Management Office coordinating and collaborating across multiple teams to facilitate and synchronize the development of a Software-as-a-Service application across stakeholder teams with members including the customer, PMO, on-shore and off-shore teams during backlog refinement, iteration planning, sprint review, & decision-making meetings. Advised and coached stakeholders, product managers, product owners, scrum masters, and scrum teams in scrum and scaled agile techniques, servant leadership, situational awareness, conflict resolution, and continuous improvement.

05/2019 – 09/2020 MAS Global Consulting at Johnson Control (1 year project; extended monthly) Agile Business Analyst

Project

05/2019 – 09/2020 – Development for Selection Navigator Air Handling Unit Configuration Tool, a large Scaled Agile Framework Project to deploy an enterprise-wide application across 150 countries to simplify and improve the process of configuring Johnson Controls Building Efficiency products and services using a unified web-based user experience for current end users (employees, channel partners, customers and influencers) and improve customer sales and marketing to existing and new customers for improving opportunities and gaining new air handling unit business.

Roles and Responsibilities

Proxy Product Owner – Advised and coached the product owner with creating user stories and clearly communicating Product Backlog; prioritized Product Backlog items ensuring that user stories met a definition of ready as transparent, visible, and understood by the team for selection and refinement during sprint planning; used empirical techniques for effective Product Backlog management and product release planning in a complex environment.

Proxy Scrum Master - Advised and coached scrum masters and teams in self-organization, self-management and cross-functional team work techniques used in agile/scrum; advised and coached scrum teams on creating high-value, high-quality increments of deliverable product backlog work that met a definition of done and maximized the value delivered by the team at the sprint review; removed impediments to sprint and release progress; facilitated sprint and PI planning events and ceremonies alongside the release train engineer, product owner and scrum master to ensure all events took place and were positive, productive, and kept within the timebox

Senior team member – Facilitated stakeholder collaboration during release train PI planning and sprint events and ceremonies that created and delivered value-driven increments of working software; Led, trained, advised, and coached product managers, product owners, scrum masters, scrum teams, and business analysts in scrum and scaled agile techniques, servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency within the organization

Established, advised, coached, mentored, and facilitated a business analyst community of practice to share information, improve skills, and advance general knowledge for Scaled Agile Framework techniques used across the release train and within the organization

05/2016 – PRESENT Harrisburg University of Science and Technology

Corporate Faculty (Part-time), Project Management Program

PMGT 510 – Traditional Project Management

PMGT 515 – Business Analysis Fundamentals

PMGT 570 – Agile/Scrum Project Management

PMGT 572 – Applied Agile/Scrum Project Management

Project

07/2018 – 10/2018 (Part-time 5-7 hrs per week) – ScrumSIM – Phase I – Agile/Scrum team: 5 team members: 2 Product Owners, 1 Agile Analyst, 1 SME Lead Professor, and 1 Student – engaged and collaborated with a software development team to develop a scalable and sustainable prototype simulation tool that allows users to experience sprint planning, execution, and retrospective ceremonies using agile techniques for grooming a product backlog, creating a sprint backlog, and executing sprint iterations while responding to opportunity/problem scenarios occurring in a simulated interactive agile project environment

Additional Work History Available Upon Request

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