KRISTINE LUCIA

Arlington Heights, IL. *****

ad13ep@r.postjobfree.com

+1-847-***-****

Authorized to work in the US for any employer

Willing to relocate anywhere

Work Experience

Medical Courier

Airspace - Chicago, IL

September 2021 to Present

• Utilized Driver partner to process and ensure timely deliveries

• Drove and handled deliveries for up to 4 On call per Days

• Confirmed product routes

• Maintained a friendly and courteous demeanor with customers Credit Analyst

We Fix Your Credit - Orland Park, IL

March 2010 to Present

We work with people that have negative items on their credit reports that may be hindering their goals. We have had great success with bankruptcies, foreclosures, short sales, judgments, collections, charge offs, late payments, and more. Our process is quite simple, using a vast database of correspondence; we diligently challenge negative items including inquiries, on our client's credit reports for deletion.

• Sales

• Marketing utilizing social media

• Network marketing

• Customer care

• Training

Medical Delivery Driver

ProMed - Orlando, FL

April 2021 to June 2021

Pick up deliveries from blood blank to be delivered to hospitals and medical centers around Florida.

Fill in Finance & Insurance

Scott Sims Agency - Fox Lake, IL.

September 2013 to September 2019

Made sure all deals are funded to maximize profit, and protect the dealership.

• Responsible for coordinating all of the financing for customers

• Made sure all the documentation is in place for financing, license plates and titles

• Explained the benefits of extended warranties, and go through the different plans that would benefit the customer

• Upsold extended warranties, and other add on products and services

• Customer service

Service Manager

Saturn (Dundee/Lake Barrington/Schaumburg) - East Dundee, IL March 2003 to January 2010

Primary customer contact for vehicle servicing, scheduling of maintenance and advisement of warranty services, pricing and rates.

• Pre-sold extended service plans and other additional services from the service drive

• Consistently increased monthly sales ranging 5% - 30% 2 Performed warranty administration

• Consulted clients on necessary service, create and maintain schedules for repair and recurring maintenance

• Lead daily fixed operations Inspection of cars coming in for service, or from manufacturer, including trade in vehicles

• Customer service advocate

• Training new service writers

Education

High school diploma

Skills

Do you have any of these top skills employers are looking for? Certified Notary

Loan closing

Certified Drug and Alcohol testing

General ledger accounting

General ledger reconciliation

Account management

Journal entries

Sales management

Upselling

Operations management

Brake repair

Account Reconciliation

Credit Analysis

Financial Report Writing

Accounts Receivable

Auto Service Management

Vehicle Maintenance

Automotive Repair

Pricing

Dealership Finance and Insurance experience

Direct sales

Sales

Auto Service Management

Customer service Data

Collections

Languages

English

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Expert

Links

https://www.linkedin.com/in/kristi-lucia-5993a422/

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