SCHNELL MCCLAIN-CEDILLOS

**** **** ***., *******, ***** 76543

ad13d0@r.postjobfree.com

Cell: 281-***-****

Experienced General Manager with over 28 combined years of proficiency with the food and beverage industries, the education system and tax preparation. Highly effective in motivating and training exceptional teams. Experienced, capable and will contribute to any organization's success. Offering a charismatic personality and expertise in management, accounting, inventory, scheduling, customer/employee relations, operations, policies and procedures, purchasing and profitability.

WORK HISTORY

Slim Chicken’s

General Manager/Fort Hood, Texas March 2022 to present. Managed and maintained entire restaurant operations. Food, labor, and other controllable costs were kept well below company established goals. Supervised daily operations, managed accounting and security, maintained inventory, purchasing, labor, reviewed financial reports and implementing the necessary control strategies. Consistently drove sales in a competitive market through long range planning, and customer retention. Maintained OSHA, local health and safety codes and the company's safety/security policies. Wendys

General Manager/Waco, Texas/March 2021 to February 2022 Managed restaurant operations. Maintained food, labor, and other controllable costs to below company established goals. Supervised daily operations to include profits & accounting, payroll, scheduling, security procedures, maintaining inventory, managing food and labor consistent with reviewing financial reports and implementing appropriate control strategies. Ensured maximum profitability in a competitive market through long range planning and providing positive customer/employee relations. Maintained OSHA, local health and safety codes and the company's safety/security policies. Taco Bell

General Manager/Killeen, Texas/March 2019 to February 2021 Managed restaurant operations. Maintained food, labor, and other controllable costs to below company established goals. Supervised daily operations to include: profits & accounting, payroll, scheduling, security procedures, maintaining inventory, managing food and labor consistent with reviewing financial reports and implementing appropriate control strategies. Ensured maximum profitability in a competitive market through long range planning and providing positive customer/employee relations. Maintained OSHA, local health and safety codes and the company's safety/security policies. Bonchon

Assistant General Manager / Round Rock, Texas / May 2018 to March 2019 Hired directly by the franchise owner/co-owner to open the region’s first of five Bonchon Restaurants. Hired five additional employees and was instrumental in creating a proficient take-out service for customers. Ensured food, labor, bar and other controllable costs were kept below company established goals. Supervised daily operations to include profits & accounting, payroll, scheduling, security procedures, maintaining inventory, managing food and labor consistent with reviewing financial reports and implementing appropriate control strategies. Maintained OSHA, local health and safety codes and the company's safety/security policies.

Taco Cabana

General Manager / Temple, Texas / April 2015 to May 2018 Managed restaurant operations. Maintained food, labor, bar and other controllable costs to below company established goals. Supervised daily operations to include profits & accounting, payroll, scheduling, security procedures, maintaining inventory, managing food and labor consistent with reviewing financial reports and implementing appropriate control strategies. Ensured maximum profitability in a competitive market through long range planning and providing positive customer/employee relations. Maintained OSHA, local health and safety codes and the company's safety/security policies.

Cheddar's Scratch Kitchen

Shift Leader / Harker Heights, TX / May 2013 to January 2015 Responsible for creating exceptional dining experiences, fulfilling needs and special requests of restaurant patrons. Utilized multitasking skills to interact with guests while managing employees. Job duties include: Relaying customer orders to the kitchen, presenting completed dishes to customers, and ensuring complete guest satisfaction. Profitability was increased by offering current restaurant promotions and specials. Served as the shift leader for both the front and heart of restaurant operations, occasionally tending the bar, and assisted with culinary operations. EDUCATION

● Business Management

University of Mary Hardin Baylor / Belton, Texas / 1994 Business Management

● Medical Assistant Certificate - Medical Assistant National Institute of Technology / Houston, Texas / 2000

● High School Diploma -

Chester W. Nimitz High School / Houston, Texas / 1994 SKILLS

Effective leader: Has charismatic and sound ability to motivate employees and increase profitability.

Efficient multi-tasker: Envisions the company's processes and makes appropriate decisions to get the job done

ACCOMPLISHMENTS

Sales (Taco Bell/Taco Cabana/Wendy’s)

− Employee scheduling: Able to decrease turnover by connecting employee needs with management to accomplish common goals and increase production − Customer service: Life-long experiences with various clientele and exceeding customer expectations

− Increased growth by 10% and $500k annually. Served over 60k guests and earned the company over

$1.5 million dollars

Business Development (Taco Bell/Taco Cabana/Wendy’s/Slim Chicken’s)

− Developed an in-house marketing strategy that increased profits by 22% over the prior year

Training (Cheddars Restaurants)

− Trained management and staff at multiple locations resulting in a 4% improvement and

record-setting quality assurance provisions

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