Birmingham, AL ***** 205-***-**** ad13c5@r.postjobfree.com

BENAY MCCLENDON

Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities. Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction. Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

PROFESSIONAL

SUMMARY

SKILLS ● Product Development

Maintaining Clean Work

Areas

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● Customer Satisfaction

Quality Assurance

Controls

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● Creative Solutions

● Critical Thinking

● Corrective Actions

● Document Quality

● Staff Training

● Reading Comprehension

Current Good

Manufacturing Practices

(CGMP)

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● Social Perceptiveness

● Technical Guidance

● Conflict Resolution Tactics

● Keen Attention to Detail

● Quality Auditor

● Equipment Efficiency

● Daily Progress Reports

● Team Meetings

QUALITY SUPERVISOR 03/2015 to 05/2023

IAC, Cottondale, AL

WORK HISTORY

Oversaw department of 15 by supervising daily operations, providing technical support and coordinating personnel.

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● Established inspection equipment to meet quality control standards. Maintained inspection equipment and handled repair calls if equipment needed professional repair.

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● Developed monthly reports showing inspections and improvements. Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.

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● Supported audits and led teams to fully investigate quality control processes and root out QUALITY SUPERVISOR 01/2010 to 03/2015

BMW Group, Greer, SC

PRODUCTION WORKER 01/2007 to 01/2010

Benteler Automotive, Spartanburg, SC

deficiencies.

Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.

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Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.

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● Followed safety procedures and guidelines to maintain safe working environments.

● Resolved issues quickly to maintain productivity goals.

● Organized work to meet demanding production goals.

● Inspected and adjusted work performed to meet expectations.

● Participated in regular meetings with team members to discuss production updates.

● Took on additional shifts during peak work periods to keep projects on schedule.

● Met production targets and tight deadlines by collaborating closely with team members. Organized and prepared workstations and materials needed for operations to maximize productivity.

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● Inspected finished products for quality and adherence to customer specifications.

● Assembled products according to changing daily work orders and specific customer needs. Used problem-solving and issue-resolution skills to promptly and successfully address production problems.

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Trained new production staff members on safe and efficient production procedures and proper machine operations.

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● Inspected products and machines to maintain quality and efficiency.

● Collaborated with other departments to optimize production workflows.

● Performed general equipment maintenance and repair to minimize downtime. Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

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Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.

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Supported audits and led teams to fully investigate quality control processes and root out deficiencies.

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● Followed safety procedures and guidelines to maintain safe working environments.

● Resolved issues quickly to maintain productivity goals.

● Participated in regular meetings with team members to discuss production updates.

● Took on additional shifts during peak work periods to keep projects on schedule. Assembled and tested various products to meet production requirements and quality control standards.

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● Maintained machinery to prevent overloads and avoid malfunctions.

● Adjusted machines to increase productivity for runs.

● Troubleshot production issues and provided timely solutions.

● Maintained organized work area by cleaning and removing hazards.

● Met production targets and tight deadlines by collaborating closely with team members.

● Inspected finished products for quality and adherence to customer specifications.

● Followed safety procedures and guidelines to maintain safe working environments.

● Used equipment properly to avoid workplace hazards or injuries.

● Resolved issues quickly to maintain productivity goals.

● Organized work to meet demanding production goals. Wallace State Community College - Hanceville, Hanceville, AL Bachelor Of Applied Arts And Science, Business Administration And Management, 06/1990 EDUCATION

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