Customer Service Call Center
Resume:
Tia Byrd
Jonesboro, GA *****
ad138t@r.postjobfree.com
To attain a position that will allow me to use my communication skills, organizational skills and reputable customer service background.
Authorized to work in the US for any employer
Work Experience
Front Desk Concierge
ATL Airport - Atlanta, GA
March 2023 to May 2023
Check members in and out of our lounge
Greet members
Perform basic administrative and reception duties
Lead Associate
The Children's Place - Morrow, GA
December 2022 to April 2023
Lead and assign tasks to associates
Cashier
Stocking
Auditing
Marketing
Security Officer
Allied Universal - Atlanta, GA
April 2022 to September 2022
• Surveillance all cameras to ensure building safety.
• Patrol inner and outer perimeters of establishment.
• Follow company protocol and procedures.
Assembly Line Production Worker
Sanofi - Forest Park, GA
July 2021 to December 2021
• Actively met assembly goals
• Responsible for shipping and packing duties
• Managed and solved issues
• Performed in depth assembly of products
Call Center Representative
Chime Solutions - Morrow, GA
August 2020 to August 2021
• Ensures all customers questions and complaints are resolved in a timely manner.
• Ensures call center operations further company strategic plans are in accordance with established policies and procedures.
Housekeeper
Piedmont Healthcare - Fayetteville, GA
January 2021 to June 2021
Clean rooms using the 7 step cleaning standard, whilst following all rules and guidelines. Package Handler
Amazon - East Point, GA
June 2020 to December 2020
• Scan packages
• Build pallets
• Move pallets using pallet jacks
Case Picker
Lineage Logistics - McDonough, GA
May 2019 to October 2019
• Picking cases using Vocollect
• Picking and transporting material throughout the warehouse is a safe and efficient manner.
• Used correct PPE when In temperature controlled warehouse. Food and grocery associate
Walmart - Stockbridge, GA
January 2019 to April 2019
* Responsibility of greeting customers, locating products, price-checking items, and organizing store shelves and displays
* Keeps displays, coolers, and shelves fully stocked in the grocery department including bulk, frozen, and refrigerated items
Cashier
Pinstrikes entertainment center - Stockbridge, GA
March 2018 to January 2019
* Using computers and computer systems
* Dealing directly with the public
* Performs work according to standard procedure and building's operational schedule Shift leader
Firehouse Subs - Lovejoy, GA
May 2016 to August 2017
* Responsibility of directing other employees through their daily routines
* Ensured customer satisfaction through training employees properly and adhering to company policy Ride attendant
Six flags - Austell, GA
June 2015 to October 2015
* Ensured the safety of each rider along with other employees
* Made sure that each rider was secured properly into their seats Education
Diploma
Lovejoy high school - Hampton, GA
2016
Skills
• Customer Service (3 years)
• Leadership Training (1 year)
• Stocking (Less than 1 year)
• Teamwork (3 years)
• Time management (3 years)
• Communications (2 years)
• Sales (1 year)
• General Labor
• Pallet Jack
• Food Preparation
• Packaging
• Warehouse Experience
• Food Service
• Shift Management
• English
• Assembly
• Order Picking
Contact this candidate