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Customer Service Sales Manager

Location:
Atlanta, GA
Salary:
150000
Posted:
December 20, 2023

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Resume:

Francis Anthony Szabo

Kennesaw, Ga ***** 404-***-**** ad137f@r.postjobfree.com

PROFESSIONAL SUMMARY

In depth knowledge of the Plumbing and HVAC industry in service, installation, contracting and wholesale environments.

Proven in sales, operations and fiscal management capabilities.

Strong team mentality with ability to work independently, as a team member and as a leader.

Dynamic and motivational leadership skills with a strong training and development background.

Established proficiency in both residential and commercial sales and account management.

Strong communication and interpersonal skills with a demonstrated excellence in customer and vendor relations.

High energy with perseverance and fortitude; competitive, determined and adaptable.

EXPERIENCE

Dayco Systems, Acworth, GA

Sales Manager/Leader 1/23 to Present

Ongoing responsibilities include but not limited to the daily coaching, the call by call management with for commercial and residential sales consultants, project managers and service techs.

Meet with residential homeowners, commercial accounts (B2B) and property managers (NOO) for initial meetings, presentations, presentation follow ups, installation and installation follow ups.

Assist in the ongoing Accounts Receivable with the accounting team, complete daily/weekly managers meetings and other related duties and responsibilities.

Air Pros, Marietta GA

Sales Manager/Branch Manager 1/22 to 12/22

Primary duties included the daily operation of the branch with a focus on HVAC sales and service.

Daily focus includes call by call management for commercial and residential sales opportunities.

Engaged daily with corporate office and regional managers for daily and long term planing, growth and management.

Cool Air Mechanical Marietta, GA 3/15 to 1/22

Sales Manager (2018-2022)

Assistant Sales Manager (2017-18)

Sales Consultant (2015-2017)

Initially started as a sales consultant for HVAC sales and service with a focus on in home residential and commercial sales.

Eventually was promoted to Sales Manager of the sales team. Duties includes the daily management of the sales team as well as coaching, training, and development of the direct report sales consultant.

Also, was engaged in all aspects of the managerial and branch related duties.

Titlemax Marietta, Ga 6/14 to 3/15

General Manager

Responsible for the daily operations of a title loan company.

Primary focus was to drive revenue while managing the store employees.

Irr Supply, Jamestown, NY 11/11 to 5/14

Branch Manager

Primary responsibilities included but not limited to oversight, management, and leadership of a wholesale distribution plumbing, HVAC, electrical, contractor supplies and materials.

Additional duties include the daily monitoring of customer accounts, daily operations & financials, inventory, deliveries & logistics, hiring and developing/training staff and the implementation of corporate doctrines, values and philosophies.

H.Jack’s Plumbing and Heating, Jamestown NY 1/07 to 11/11

General Manager

Responsible for the day to day operations for a multifaceted, serviced based, 24/7, plumbing and heating company.

Additional duties include included the responsibilities for dispatching, AR/AP, corporate securities, collections, hiring, training, as well as the completion of residential and commercial accounts and quotes.

County of Erie, Erie, Pa 2/98 to 12/06

Intensive Parole Officer

Served as a sworn, Intensive Parole Officer for the County of Erie (Pennsylvania).

Duties included the case management of defendants, pre-sentence investigations, background and ongoing investigations, the completion of written reports for said court, testifying in open court, interaction with local police departments, professional referrals to outside agencies, as well as the arrest and detainment of criminal offenders.

EDUCATION, CERTIFICATIONS AND EXTRA CURRICULAR:

Education:

Gannon University Erie, PA Bachelor of Arts 1993

Certifications:

Certified in numerous Plumbing and HVAC certifications.

Certified in various law enforcement and security related disciplines.

Experience:

Familiar and experienced with the application of Office 365, Service Titan, PriceBook, PriceBook Plus, SLACK, Microsoft Teams, Service Nation and The New Flat Rate platform.

AWARDS AND ACKNOWLEDGEMENTS:

Recognized by national manufactures as a sales leader from Trane, Goodman/Daikin and Lennox.

Proven sales producer and leader; consistently engaged, complete and surpassed sales and budgets goals both as individual and team leader.

References are available upon request.



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