Kimberleigh O'Connell

Hearing aid attendant/front desk manager

Mobile, Alabama, United States

+1-727-***-****

ad135x@r.postjobfree.com

WORK EXPERIENCE

November 2014-February 2023

Hearing aid attendant/front desk manager

Costco

Clearwater, Florida, United States

Organized and reorganized itinerary according to the date, weather, clients, and the situation of attractions. Greeted and assisted customers with booking reservations and answering any additional questions both in person and over the phone. Scheduled, trained, and oversaw employees in day to day operations.All ordering, inventory, returns, repairs, cleaning service, all members needs to guarantee the best service and an excellent experience. May 2010-February 2013

Front office/owner

Zen Essencials

North Port, Florida, United States

Developed and maintained reporting procedures for tracking the effectiveness of various programs. Supervised and motivated staff by recognizing and rewarding individual achievements, maintaining a positive attitude, encouraging creativity and delegating tasks appropriately. Evaluated programs to determine necessary equipment and supplies and maintained inventory controls.

Oversight of all banking, inventory and

certifications. Managed staff of individuals including hiring and terminations. Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy. Plan and execute social, diversity and training activities to maintain a well trained and cohesive team. Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload.

EDUCATION

Franklin High School

Livonia, Michigan, United States

SKILLS

Ordering Inventory Scheduling Forecasting Operations Front Desk Sanitation CERTIFICATIONS

HIPAA

2023 certified HIPAA TRAINING

maintenance of hearing aids and replacement of parts as needed / knowledge of units from (4) vendors

LANGUAGES

English - Fluent

EXTRACURRICULARS

Painting projects

Music

Dogs

Photography

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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