Suzanne M. Van Orman, RN, BSN, CCM

** ****** **., **** ******, New York 14224

716-***-****

ad135w@r.postjobfree.com

Objective: To ensure quality care to patients by assisting them in meeting their medical and educational needs

Education: Bachelor of Science in Nursing May 2012

Daemen College, Amherst, NY

Magna Cum Laude

Associate in Applied Science, Nursing December 1985

Trocaire College, Buffalo, NY

Licensing: New York State Registered Nurse License # 385158-1

Certified Case Manager #4209201

Professional

Employment: Fidelis Healthcare Insurance 12/14- 2/22

Certified Case Manager

Provide telephonic Case Management for Medicare population

Transition Team Case Manager for Medicaid, Medicare and DUAL (Medicare & Medicaid) members

Work collaboratively with Healthcare Providers and Interdisciplinary Team members

Determine patient/caregiver needs regarding financial supports, psychological support; provide information and referrals

Collaborate with patient’s, family and healthcare providers to achieve optimal outcome

Identify and breakdown roadblock in communication

Create and manage electronic files to document patient records, progress and outcomes

Work towards prevention of hospital re-admissions

Blue Cross Blue Shield of WNY 9/12-11/14

Case Manager

Provide telephonic Case Management for Medicare and Frail Elderly population

Embedded in a Provider Practice providing Case Management for patients identified as high risk

Work collaboratively with Healthcare Providers and Interdisciplinary Team members

Catholic Health LIFE/Pace Program, Lackawanna, NY 9/11-5/12

Community Health Nurse

Directed, provided and coordinated medical care to frail elderly patients in clinic, community and day center settings

Saif Soniwala Oncology/Hematology, Williamsville, NY 1/09-8/11

Oncology Nurse

Administration of Outpatient Chemotherapy infusions to adult patients

Preparation of chemotherapy agents for infusion

Performance of mediport access, peripheral IV’s and venipunctures

Provide education and emotional support for patients and families

Perform phlebotomy treatments for Hematology patients

Regularly attend educational seminars for oncology medications Utilization of MEDENT and LYNX computer systems

VA Western New York Healthcare System, Buffalo, NY 7/06-1/09

Staff RN

Provide care for Oncology patients receiving chemotherapy, radiation and dialysis

Utilize central lines and mediports on a daily basis to administer medications, draw blood, and give transfusions

Provide care for patients requiring rehabilitation following surgery, cardiac and respiratory illnesses, amputation and wound care

Provide patient education for rehab patients in preparation for safe discharge

Provide hospice and palliative care for patients in the end stages of life

Provide emotional support and education for hospice patients and their families

Perform EKGs, bladder scans

Complete quality assurance reports and MDS assessment

Center for Hospice and Palliative Care, Cheektowaga, NY 1/05-6/06 Nursing Home Team Consultant

Served as Case Manager on the Nursing Home Team, visiting long term care facilities throughout Erie County

Worked closely with facility staff and physicians to coordinate plans of care for hospice patients

Monitored pain and symptom management programs

Served as Team Admission Nurse. Identified patients meeting criteria for hospice admission

Brothers of Mercy Nursing and Rehabilitation Center, Clarence, NY 8/86-1/05

Staff RN

Responsible for care of cardiac, CVA and post-trauma/surgical patients, including hip/knee replacements and amputees on a 40 bed unit

Educated patients and family members; participated in conferences and admission/discharge procedures

Preceptor for new staff members

Held Supervision position for two years, with responsibility for the management and direction of a staff of 40 RNs, LPNs and CNAs in all evening operations of an entire 240 bed facility.

Professional Current member of Professional Nurse’s Association of WNY

Development Attended seminars in Gerontological Nursing and Hospice/Palliative Care

Presented PowerPoints on Music Therapy, Tube Feeding, Patients with Dementia, Infection Control and Horizontal Violence

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