Kesha Johnson

Administrative support professional seeking a career in a fast-paced environment

demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discret, committed to superior customer service. Confident and posted in interactions with indiviuals at all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively.

Charlotte, NC

ad135m@r.postjobfree.com

980-***-****

Customer Service/Telephone Receptionist, Accounts Receivable Clerk, Switchboard Operator, Call/ Center/Inbound and Outbound, Data Entry Alpha/Numeric, Clerical Office Administration, Filing Clerk

& Data Archiving, Check Processing/Lockbox, Payment Posting/Cash Applications, Problem Solving/ Researching/Reconciling Errors, General Accounting Work Experience

Event monitoring center

Aerotek - Charlotte, NC

December 2020 to March 2021

Incoming and outgoing calls for fire, burglary, commercial alarms Data entry clerk

The Adecco Group - Charlotte, NC

March 2020 to September 2020

Entering tax payments nationwide

Teacher Assistant

Kids cyclone - Charlotte, NC

October 2010 to June 2019

Assisting with everything from breakfast, circle time, lunch time, curriculum, snack and departure. Data Entry CLerk

Aerotek (Iron Mountain) - Charlotte, NC

October 2010 to December 2010

Data Entry Files to be data storaged from physician offices, mortgage companies, and the University of Charlotte.

Loan Specialists III

Wells Fargo - Fort Mill, SC

December 2008 to August 2010

Prepared Illogical Reports.

Obtaining costs and fees from attorneys, and assisted with special projects. Information Specialists

Key Bank Incorporated - Charlotte, NC

April 2006 to January 2009

Data Entry Loan applications for customers who were applying for home improvement loans. Processed 70 or more applications per day.

Verified credit references.

Customer Service Representative

Kelly Services - Charlotte, NC

January 2003 to April 2006

Call center inbound calls.

Assisting customers with credit balances, increases, and credit inquires for their credit card account. Accounts Receivable Clerk

Lance Incorporated - Charlotte, NC

June 1998 to January 2003

Cash applications, check posting, applying payments to vendor accounts. Balancing debits and credits, handled collection calls. Prepared batches to be keyed for vendor accounts.

Provided Customer Service interacting with Sales Representatives. Switchboard Operator

First Union Mortgage Company - Charlotte, NC

May 1994 to June 1998

Answered inbound and outbound calls for office employees. Filing invoices and setting up delivering documents to the Underwriters Faxing Customer invoices and documents.

Education

High-Tech Secretarial Degree/BA in Trained on computer, business communication. Learned the basic of Lotus, Excel and Word Perfect Brookstone College of Business - Charlotte, NC

January 1991 to January 1993

Skills

• Great Plains, SAP, Microsoft Office, Lotus Notes, Ms Office, Netscape, Outlook, Oracle, People Soft, As400, Kronos

• Accounts Payable

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