KOSHAL RAGHAVARAPU
630-***-**** ad133z@r.postjobfree.com Chicago, Il LinkedIn
EDUCATION
University of Illinois at Urbana-Champaign May 2023
Bachelor of Sciences in Information Science GPA: 3.25/4.00
PROFESSIONAL EXPERIENCE
Keller Postman – Chicago, IL Nov 2023 – Present
Case Manager
Fostered positive client-firm relationships through proficient communication, ensuring timely and accurate relay of critical information from attorneys to clients.
Played a pivotal role in maintaining the accuracy and thoroughness of client records by actively updating information in the Salesforce system.
Prioritized tasks effectively, ensuring prompt responses to client inquiries and seamless completion of assignments within established timelines.
Zwift – Long Beach, CA Jun 2022 – Aug 2022
Workday Administration Intern
Spearheaded enhancements in Integration success between Workday Human Capital Management System and other systems by developing a comprehensive documentation framework and mapping, resulting in streamlined and improved processes
Resolved hundreds of IT tickets through effective collaboration with the IT team and adept troubleshooting skills
Demonstrated strong analytical skills by monitoring, recording, and analyzing order data from NetSuite and Shopify.
Kenway Consulting – Chicago, IL Jun 2021 – Aug 2021
Technology Consulting Intern
Enhanced cross-functional collaboration within the team by actively contributing to the development of comprehensive storyboards and sprint planning sessions
Assisted the client in understanding and organizing their data by leveraging Microsoft Excel skills to catalog thousands of data rows, facilitating improved data management
Built detailed cloud architecture for the client by collaborating with a team of 5 consultants and utilizing Azure Purview
University of Illinois Urbana-Champaign – Champaign, IL Oct 2021 – May 2023
Peer Computer Consultant
Maintained a conducive academic work environment by assisting UIUC residents with computer applications and facilities
Ensured functionality of computers and printers in residence halls, performing basic maintenance and repairs as needed
RELEVANT PROJECTS AND ACTIVITIES
Redlining in Chicago May 2023
Description: Crafted a compelling narrative on Redlining in Chicago, its impacts, and proposing potential solutions by analyzing a comprehensive dataset related to Redlining in Chicago.
Environment: Jupyter Notebook and Python (Using Pandas, Matplotlib, NumPy, Seaborn libraries
Traffic Crashes in Chicago Visualization Project December 2022
Description: Developed interactive dashboards to visualize insights within City of Chicago traffic data, including accident-prone areas, primary causes of crashes, peak crash times, and more in collaboration with a team of 4 colleagues
Environment: Google Co-lab and Python (Using, Pandas, Matplotlib, NumPy, Seaborn, Cartopy libraries)
Design for America – Champaign, IL Aug 2021 – May 2022
Project Team Co-Lead
Designed and prototyped a website detailing mental health management resources for Champaign- Urbana area high school students by collaborating with a team of 5 students
Created a comprehensive guide on how to dispose of technology locally by working with a team of four students
Managed a team of four students by delegating tasks, leading team meetings, delegating tasks amongst the team and effectively communication with community partners and club leadership
Certifications, Skills & Relevant Coursework
Certifications: Google Cybersecurity Certification (Issued Sep 2023)
Programming Languages: Java, Python, Java Script, HTML, CSS, MS SQL Server, Microsoft Office, Android Studio,
Adobe Dreamweaver
Software Tools: Atom, Ubuntu, Maven, GitHub, Git, IntelliJ, Eclipse, Anaconda, JUNIT Testing, CSS
Relevant Coursework: Macroeconomics, Microeconomics, Data Science Discovery, Introduction to Database Concepts & Applications, Programming For Information Problems, Economic Statistics I,II, Data Visualization, Data Storytelling