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Case Manager A Team

Location:
Naperville, IL
Salary:
70,000
Posted:
December 20, 2023

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Resume:

KOSHAL RAGHAVARAPU

630-***-**** ad133z@r.postjobfree.com Chicago, Il LinkedIn

EDUCATION

University of Illinois at Urbana-Champaign May 2023

Bachelor of Sciences in Information Science GPA: 3.25/4.00

PROFESSIONAL EXPERIENCE

Keller Postman – Chicago, IL Nov 2023 – Present

Case Manager

Fostered positive client-firm relationships through proficient communication, ensuring timely and accurate relay of critical information from attorneys to clients.

Played a pivotal role in maintaining the accuracy and thoroughness of client records by actively updating information in the Salesforce system.

Prioritized tasks effectively, ensuring prompt responses to client inquiries and seamless completion of assignments within established timelines.

Zwift – Long Beach, CA Jun 2022 – Aug 2022

Workday Administration Intern

Spearheaded enhancements in Integration success between Workday Human Capital Management System and other systems by developing a comprehensive documentation framework and mapping, resulting in streamlined and improved processes

Resolved hundreds of IT tickets through effective collaboration with the IT team and adept troubleshooting skills

Demonstrated strong analytical skills by monitoring, recording, and analyzing order data from NetSuite and Shopify.

Kenway Consulting – Chicago, IL Jun 2021 – Aug 2021

Technology Consulting Intern

Enhanced cross-functional collaboration within the team by actively contributing to the development of comprehensive storyboards and sprint planning sessions

Assisted the client in understanding and organizing their data by leveraging Microsoft Excel skills to catalog thousands of data rows, facilitating improved data management

Built detailed cloud architecture for the client by collaborating with a team of 5 consultants and utilizing Azure Purview

University of Illinois Urbana-Champaign – Champaign, IL Oct 2021 – May 2023

Peer Computer Consultant

Maintained a conducive academic work environment by assisting UIUC residents with computer applications and facilities

Ensured functionality of computers and printers in residence halls, performing basic maintenance and repairs as needed

RELEVANT PROJECTS AND ACTIVITIES

Redlining in Chicago May 2023

Description: Crafted a compelling narrative on Redlining in Chicago, its impacts, and proposing potential solutions by analyzing a comprehensive dataset related to Redlining in Chicago.

Environment: Jupyter Notebook and Python (Using Pandas, Matplotlib, NumPy, Seaborn libraries

Traffic Crashes in Chicago Visualization Project December 2022

Description: Developed interactive dashboards to visualize insights within City of Chicago traffic data, including accident-prone areas, primary causes of crashes, peak crash times, and more in collaboration with a team of 4 colleagues

Environment: Google Co-lab and Python (Using, Pandas, Matplotlib, NumPy, Seaborn, Cartopy libraries)

Design for America – Champaign, IL Aug 2021 – May 2022

Project Team Co-Lead

Designed and prototyped a website detailing mental health management resources for Champaign- Urbana area high school students by collaborating with a team of 5 students

Created a comprehensive guide on how to dispose of technology locally by working with a team of four students

Managed a team of four students by delegating tasks, leading team meetings, delegating tasks amongst the team and effectively communication with community partners and club leadership

Certifications, Skills & Relevant Coursework

Certifications: Google Cybersecurity Certification (Issued Sep 2023)

Programming Languages: Java, Python, Java Script, HTML, CSS, MS SQL Server, Microsoft Office, Android Studio,

Adobe Dreamweaver

Software Tools: Atom, Ubuntu, Maven, GitHub, Git, IntelliJ, Eclipse, Anaconda, JUNIT Testing, CSS

Relevant Coursework: Macroeconomics, Microeconomics, Data Science Discovery, Introduction to Database Concepts & Applications, Programming For Information Problems, Economic Statistics I,II, Data Visualization, Data Storytelling



Contact this candidate