Melissa D. Silagyi

**-** **** ****

Forest Hills NY 11375

718-***-**** ad132w@r.postjobfree.com

Education

*/**-*/** **** University, New York, NY

Bachelor of Arts, Sociology/Social Work

Work Experience

3/15-Present Director of Day Services Programs

HEART SHARE HUMAN SERVICES OF NEW YORK Brooklyn, NY

Adhere to and maintain Policies & Producers governing the day–to–day operation of the Day Services Programs, including admission and discharge procedures as per OPWDD.

Participate in the Human Rights Committee and Incident Review Committee.

Conduct QA agency-wide programmatic internal audits.

Participated in the CAS Assessment project under the QA Department.

Coordinated with various programs on creating quality improvement plans as per OPWDD/OMIG regulations.

Ensure that program staff follows all agency, state, and federal regulations to maintain program compliance. Submit all written reports and documentation on a timely basis.

Identify areas of concern, and work with Department Directors to create systems to address these concerns.

Established relationships in the community that create volunteer sites for various programs to volunteer as per OPWDD’s guidelines.

Oversee day-to-day operations of 126 individuals with I/DD and provide crisis intervention and counseling, as necessary with the clinical team.

Conduct regular observations of group rooms and lunchtime meals, as well as periodic observation of community inclusion activities. Assist in advocating for the individual desires as per their Individual Service Plan.

Ensure appropriate reporting, review, and follow-up of all incidents, including allegations of abuse and neglect and serious reportable incidents, within mandated timeframes.

Participate in both internal and external committees, work groups, and professional organizations, as assigned, including Cluster meetings, DD Meetings, IAC, and borough DD Council meetings.

Revise, review, and submit completed monthly reports, and meeting tracking sheets to the Director of Day Services at the end of each annual fiscal period.

Participate in the development and review of the program’s annual budget and be responsible for ongoing oversight/monitoring of the budget. Oversee the maintenance of all internal fiscal systems, including petty cash and inventory

control.

Encourage overseeing 80 employees and the Clinicians Department in a Day Habilitation Program setting.

Implemented all mandated documents for Medicaid billing through Precision Care computer system. In accordance with Medicaid OMG and OPWDD billing regulations.

Trained Direct Care Professionals on how to implement POMS/Core Competencies when working with individuals in A Day Habilitation Program.

8/05-3/15 Day Services Supervisor

FEGS HEALTH & HUMAN SERVICES New York, NY

Oversee day-to-day operations of the Day Services for 55 individuals with I/DD for over ten years.

Responsible for ensuring that plans, schedules, and monitors the delivery of all community-based and on-site day habilitation services.

Established relationships in the community that created volunteer sites for various programs to volunteer as per OPWDD’s guidelines.

Ensures compliance with all pertinent OPWDD, Federal, State, and local regulations.

Act as a liaison with the waiver case managers and service providers.

Ensured the development of day habilitation service plans and activities for each individual based upon their service plan and in collaboration with the individual their family or advocates their Service Coordinator and CAB representative.

Attend all program surveys and in consultation with the AVP and Director of Day Services develop a written plan of action for program audits and ensure follow-through.

Assist with the ongoing development of policies and procedures related to Day Services.

Encourage supervising twenty Day Service Supervisors and Direct Care Professionals.

Headed FEG’s arts initiatives program that provided opportunities for individuals within the I/DD population to participate in classes, performances, and exhibits.

Develop and conduct individual adjunctive art therapy assessments and therapy sessions for patients who would benefit from an art-based approach

Participates in multidisciplinary treatment planning sessions. Documents individual's progress in a measurable quantifiable manner. Completes Weekly Summary of patient progress in treatment in patient record

Create, function, and consult as a member of the Integrative Therapy Team and as a part of the entire interdisciplinary treatment team, integrating goals and interventions to promote optimal personal care that is cohesive and targeted to adults with intellectual disabilities.

Assessing patient needs and developing therapeutic interventions suitable to individual and group interests, needs, and capacities

Motivating interest in others to participate in expressive arts interventions

Stay current on art therapy research and interventions related to traumatic brain injury.

Assist AVP and Director of Day Services with organizing all supervisor meetings and staff training.

Oversees and maintains prescribed census for the Day Habilitation Services.

Interview, hire, orient train, supervise, schedule, evaluate, discipline, and discharge all Day Habilitation Services staff assigned to the location.

Oversees billing, petty cash, and transportation operations.

Attend the Monthly Family Council meeting.

Operate and manage the services within the budget and –prepare the annual budget as assigned by my Senior Executive Director and AVP.

Attend and participate in all incident review committee meetings once a month.

Completed all required billing documentation submitted to Medicaid Billing/OMG standard.

Revise, review, and submit completed monthly reports, and meeting tracking sheets to the Director of Day Services at the end of each annual fiscal period.

Work Experience

9/02-4/05 Medicaid Service Coordinator Supervisor

YAI, National Institute for People with Disabilities Hollis, NY &Astoria, NY

Trained and supervised staff to perform day-to-day functions as a Medicaid Service Coordinator.

Program oversight, quality assurance, and maintaining OPWDD regulations as per Meidcad Service Coordination Department.

Certified all Individual Services Plan and reviewed 150 case records.

Monthly reviews of Individual records books in competence with OPWDD regulations.

Liaison with families and consumers to make sure they have access to services and support appropriate to their needs.

Oversee Meidcad Service Coordination documentation is in place as per OPWDD regulations.

Work Experience

5/00-9/02 Regional Residential Coordinator of Queens

YAI, National Institute for People with Disabilities Hollis Hills, NY &Astoria, NY

Training and supervising staff for an IRA and ICF residence.

Program oversight, quality assurance, and maintaining state regulations.

Oversee consumer clinical programming and curriculum.

Team trainer for Professionalism and Effective Communication in the workplace.

Liaison with families and consumer-related services.

Oversee Service Coordination responsibility for programs that are governed under subjected to state & federally regulations.

Headed all internal and external audits.

Certification: 2017 Graduate for Training Collaborative on the accomplishment of earning the National Alliance for (NADSP) Frontline Supervisor Credential, OPWDD 2023-2024 Strategic Planning Committee AMAP, SCIP, & CPR FIRST AID,

Computer skills Proficient in Microsoft Word, Windows, PowerPoint, Precision Care, KRONOS, CHOICES,

Medisked, Paycom, OPWDD IRMA Incident Reporting Platform

References furnished upon request

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