KRISTY L. R. ZIONTZ
Colts Neck, New Jersey ***** 201-***-**** ad132t@r.postjobfree.com
PROFESSIONAL SUMMARY
Patient-driven Medical Director offering 15 year history managing hospital functions to optimize operations and foster superior organization-wide service delivery. Expert in patient care and business administration with success designing effective patient care and business models. Focused on continuous quality improvement and leadership development. Successful in building strong relationships with patients, staff and local healthcare partners.
COMMITTEES
Medical Executive Committee
Credentials Committee
Multidisciplinary Peer Review
Sepsis Steering Committee
Critical Care Committee
Hospital Steering Committee
Quality Improvement & Outcomes Committee
(QI&O)
Emergency Preparedness Committee
Safety Event Reporting Committee (SERC)
Pain Management Committee
Community Advisors Committee
WORK HISTORY
Chair and Medical Director, Department of Emergency Medicine 12/2018 – 05/2022 Riverview Medical Center – Red Banks, NJ
Served as Chair and Medical Director, Department of Emergency Medicine, Riverview Medical Center
Oversaw Emergency Department: 15 Doctors, 10 APCs, 37 beds, volume 34,000+
Delivered top-notch Medical and Executive Leadership
Led Emergency Department Team through COVID-19 Pandemic
Collaborative and approachable style successfully led team and department in achieving operational goals
Provided leadership and management for all aspect of running the Emergency Department
Administered high level of care to patients using active listening and open-ended questioning
Discussed with patients and families in-depth information about conditions and treatment plans
Instructed and advised patients regarding preventive health care measures to promote early detection, diagnosis and management of medical conditions
Achieved and maintained world class metrics and patient satisfaction
Supervised and mentored faculty; evaluated, tracked faculty progress and corrective action
Built and maintained the department goals and objectives while creating programs and initiatives such as Alternatives to Opiates (ALTO) and the HMH Teaching Pathway
Significant contributor to the Core Measures: sepsis, cardiac and stroke
Executive Sponsor, Emergency Department Redesign Project ~ approved May 2022
Trained new providers in proper operational and safety protocols and patient satisfaction
Recruited and maintained more than 15+ Specialty Physicians and 8+ APCs
Teamed with other physicians and specialists to provide well-rounded care for complex cases
Appointed as a leadership representative on numerous committees
Trusted Advisor to the Friends of the Foundation ~ regular spokesperson for community public health announcements on behalf of the Hackensack Meridian Health Organization KRISTY L. R. ZIONTZ PAGE 2
ACCOMPLISHMENTS
2020 TeamHealth Northeast Group, Medical Director of the Year
Attained State of the Art Ultrasound Equipment to improve patient care
Educated Emergency Department Staff on US guided TLC placement, nerve blocks, OB exams
Developed and implemented FPPE and OPPE evaluation for Emergency Medicine
Improved Arrival to Provider by 14 minutes, now at goal < 8 minutes
Decreased Admission LOS by 46 minutes, now at goal of < 240 minutes
Decreased Left Before Treatment Complete to goal of < 1%
Increased NPS Patient Satisfaction scores to 62.4 (78th percentile)
Increased Doctors Explained Things score to 61.6 (61st percentile)
Instrumental in achieving Primary Stroke Center designation at Riverview Medical Center
Developed teaching collaborative for Physician Assistant education, Monmouth University, NJ WORK HISTORY
Saint Joseph's University Medical Center – Paterson, NJ Chief 01/2014 – 12/2018
Spearheaded, created and oversaw the Observation Unit
Formulated team of Observation Medicine trained specialists: MD APC, RN, Case Management, technician
Modified protocols to be current with Evidence Based Medicine
Provided national lectures in Observation Medicine throughout New Jersey
Established collaborative with EMS to deliver home care to heart failure patients thereby decreasing readmissions
Established Meds to Bed program initiative
Core Faculty, Osteopathic Emergency Medicine Residency 01/2012 – 06/2015 Medical Director, Clinical Emergency Department Scribe Program 12/2009 – 12/2018 Attending Physician, Emergency Medicine 06/2008 – present Chief Resident 07/2007 – 06/2008
Liaison between Emergency Medicine Residents, Faculty, and other departments within the hospital
Scheduled clinical shifts for residents in Adult and Pediatric Emergency Departments, Trauma and Community Emergency Department
Attend weekly Emergency Department Executive meetings
Teaching and supervising both junior residents and medical students Residency, Emergency Medicine 06/2005 – 6/2008
Internship, Family Medicine 06//2004 – 06/2005
KRISTY L. R. ZIONTZ PAGE 3
EDUCATION
Masters of Health Administration: 06/2020
Rutgers the State University - New Brunswick, NJ
Doctor of Osteopathic Medicine: School of Osteopathic Medicine, 05/2004 University of Medicine & Dentistry - Stratford, NJ Bachelor of Science: Child Psychology & Counseling, 05/1987 University of Rhode Island - Kingston, RI
Academic Honors - Dean's List
CERTIFICATION
American Osteopathic Board of Emergency Medicine, Certificate No. 2393 May 25, 2011
ACOEP Fellow, Denver, CO October 15, 2012
Certified ACLS
Certified ATLS
Certified BLS
Certified PALS Instructor
LEADERSHIP & SERVICE
ACEP Observation Medicine Section Officer, Councilor 2018 – present
NJAOPS, Board of Directors 2018 – present
Foundation Executive Board of Trustees, Saint Joseph's University Medical Center 2013 – 2018
ACEP Observation Medicine Section Officer, Alternate Councilor 2016 – 2016
Practice Management Committee, ACOEP Vice Chairman 2013 – 2016
Practice Management Committee, ACOEP 2011 – 2018 PROFESSIONAL MEMBERSHIP
ACEP Observation Medicine Section Officer, Councilor
American Osteopathic Association (AOA)
American College of Osteopathic Emergency Physicians (ACOEP)
American College of Emergency Physicians (ACEP)
National Organization of Women Physicians
SCHOLARLY ACTIVITY
National Lecture, Observation Medicine’s Role in Caring for the Neuro Patient (2017)
RISE Question Writer, ACOEP (2013)
Lecture, Healthcare Provider Wellness, Emergency Medicine (2012)
Symposium, Public Safety Academy, Wayne, NJ (2012) KRISTY L. R. ZIONTZ PAGE 4
RESEARCH
Ip A, Ahn J, Zhou Y, Goy AH, Hansen E, Pecora AL, Sinclaire BA, Bednarz U, Marafelias M, Sawczuk IS, Underwood JP 3rd, Walker DM, Prasad R, Sweeney RL, Ponce MG, La Capra S, Cunningham FJ, Calise AG, Pulver BL, Ruocco D, Mojares GE, Eagan MP, Ziontz KL, Mastrokyriakos P, Goldberg SL.
Hydroxychloroquine in the Treatment of Outpatients with Mildly Symptomatic 2021 COVID-19: A Multicenter Observational Study.
BMC Infect Dis. 2021 Jan 14: 21(1):72. doi: 10.1186/s12879-021-05773- w. PMID: 33446136; PMCID: PMC7807228.
An Assessment of Complications Following Large -Volume Paracentesis in the Emergency 2012 Department, Faculty Preceptor for Rose Anna Roantree Saint Joseph’s Regional Medical Center, Paterson, NJ
Pain Management for Pediatric Emergency Department Patients 2008 Partnered with David Adinaro, MD Director of Evidence Base Medicine, SJRMC, Paterson, NJ A three-part study examining the current practice of pain management and the influence of a computer template folder on changes in those practices, part one. POSTER
PALS SIM Instructor for Residents, Ziontz K, Czekalski B, Cresi F, Moyer G. Using Door-to-Needle Time in Acute Ischemic Stroke: Quality Improvement Initiative in the Emergency Room Utilizing Plan-Do-Study-Act (PDCA) Model. Poster presented at The Northeast Cerebrovascular Consortium (NECC) 14 th
Annual Summit; October
23-25 2019; Boston, MA and the Nursing Research Day; October 2, 2019; Perth Amboy, NJ COMMUNITY SERVICE
PALS SIM Instructor for Residents, EMT’s and Paramedics
Community Advisor for Current Health Concerns, Red Bank NJ