Quality Control General Manager

ROBERT BLONDINA

Hamilton, NJ *****

609-***-**** ***.********@*****.***

PROFESSIONAL SUMMARY

Effective leader and problem solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficiencies in inventory control, sales, staff training and development. Dedicated team player skilled at mediation and conflict resolution. Collaborative leader with dedication to partnering with staff to promote engaged, empowering work culture. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer-oriented with expertise generating optimal satisfaction levels while building profits and client generation. Skilled in working under pressure and adapting to new situations and challenges.

SKILLS

• Staff Management

• Employee Training and Scheduling

• Progressive Discipline, Coaching, Mentoring and Terminations

• Food and Beverage Management

• Managing Cash Registers and Reconciliation

• Shrinkage Prevention

• Quality Control

• Budgeting and Cost Control

• Profit and Loss Statements

• Income and Expense Management & Revenue Projections

• Supplier Relations

• Skilled in Use and Repair of Various Types of Food Service Equipment

• Social Media Platforms

• Languages spoken: English, Italian, and Spanish

• Proficient in Applying SERVSAFE Practices

WORK HISTORY

Manager, Old Man Rafferty's 3/2021 to Current

Day to day management and oversight of entire operation. Scheduling, inventory management, quality control, hiring, progressive discipline. Profit and Loss statements and variances. General Manager, Smashburger 12/2019 to 4/2020

Day to day management and oversight of entire operation. Scheduling, inventory management, quality control, hiring, progressive discipline. Profit and Loss statements and variances. Head Chef, Risoldi's 6/2018 to 6/2019

Food ordering, inventory, food prep, menu planning, scheduling of kitchen help/deployment. General Manager, Pizza Hut 7/2017 to 6/2018

Day to day management and oversight of entire operation. Scheduling, inventory management, quality control, hiring, progressive discipline. Profit and Loss statements and variances. Food &Beverage Multi Operations Manager, HMS Host 4/2011 to 12/2016 Day to day management and oversight of entire service plaza food and beverage operation. Scheduling, inventory management, quality control, hiring, payroll, and progressive discipline. Profit and Loss statements and variances. Oversee the entire operation for 7 concepts including, Z-Market, The Market Place, Auntie Anne's, Cinnabon, Roy Rogers, Starbucks, Nathan's, Arthur Treacher's and Freshens. All controlling interests of the Service Plaza on NJ Turnpike. General Manager, Taco Bell 10/2010 to 4/2011

Day to day management and oversight of entire operation. Scheduling, inventory management, quality control, hiring, progressive discipline. Profit and Loss statements and variances. Payroll, Controlling interests of the store.

General Manager, Burger King 4/2008 to 10/2010

Day to day management and oversight of entire operation. Scheduling, inventory management, quality control, hiring, progressive discipline. Profit and Loss statements and variances. Payroll, Controlling interests of the store. Promoted from Assistant General Manager. Food Service Manager, Walmart 2/2000 to 4/2008

Scheduling and supervising of employees for Food Service Department, ordering of food, Vendor ordering and Store ordering.

General Manager, McDonald's 1/1983 to 1/1998 and 2/2017 to 7/2017 Day to day management and oversight of entire operation. Scheduling, inventory management, quality control, hiring, progressive discipline. Profit and Loss statements and variances. Promoted from Assistant General Manager and Swing Manager. EDUCATION

High School Diploma, Schoharie Central High School - Schoharie, NY

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