Patient Care Behavioral Health

Sumaira Qureshi

Senior pharmacist with demonstrated ability to lead and manage multiple teams and complex, concurrent projects.

Email: **********@*******.***

Phone: 425-***-****

HIGHLIGHTS

Strong pharmacy acumen to deliver comprehensive pharmaceutical patient care to ensure safe and appropriate drug regimen.

Organizational awareness to prioritize tasks, attentiveness to detail and successful in working in a fast-paced, dynamic environment.

Motivated and results-driven pharmacist who thrives on improving pharmacy operations by focusing on workflow enhancements.

Learning agility, strong analytical and strategic business planning skills to shape and execute an emerging business strategy.

Expertise in business judgement, excellent interpersonal skills, written and verbal communication skills, building and maintaining relationships with key internal and external stakeholders.

Robust in navigating resources to research & apply relevant information to solve problems to meet the needs of the organization.

Demonstrated leadership and ability to foster an environment that promotes ethical behavior and compliance with company policies & laws.

Well-versed in collaborating and working cross-functionally within a matrix environment, communicating, and disseminating clinical drug information.

Demonstrated cost effective drug acquisition and inventory management, exceeding fiscal expectations.

Provide guidance and support to newly hired pharmacy team members as needed.

Conduct contract audits and make observations and recommendations for improvement.

EDUCATION

DOCTOR OF PHARMACY 2006 Temple University School of Pharmacy, PA

BACHELOR OF SCIENCE IN BIOLOGY 2000 Pennsylvania State University, PA

LICENSES AND CERTIFICATES

Pharmacist License PH00066342 2006-2024 WA State Board of Pharmacy, DOH

BLS CPR AED Certification 2022-2024

Clozapine REMS Certification 2022

National IV Certification 2015 RxProStaff, Dallas, TX

HOSPITAL PHARMACY TRAINING CERTIFICATION 2015 RXProStaff, Dallas, TX

CPOE and verification with CPSI system

Pharmacy Automation using Pyxis, Omnicell & Med-Dispense

Monitoring & Dosing of Aminoglycosides, Vancomycin and Anticoagulants

Pharmacist’s role in SCIP protocol & patient safety goals

Medication Reconciliation

Immunization & Vaccine Delivery Certificate 2007 APHA

Compounding Pharmaceuticals Certificate 2009 APHA

PROFESSIONAL SKILLS

Dosing and Monitoring of PO and IV Medications and Clozapine

Hands-On Experience in Improving Efficiency of Daily Operations

Managing multiple departments and teams in Hospital, Long-Term Care and Retail pharmacy settings

SOFTWARE PROFIENCY & TECHNICAL SKILLS

Pharmacy Software: WinPharm, DocuScripts, Frameworks, PointClickCare EHR, OASIS, PDX, Intercom Plus, Charisma, Abacus, QS1, DocuTrack & Image Now (Document Imaging)

IT Software: Microsoft Office: Word, Excel, PowerPoint, SharePoint, Teams, Basecamp

Automated Dispensing Cabinets: Med Dispense, Cubex, Omnicell, Pyxis, TCGRx, Pillpacks, Dosis

AWARDS

Pennsylvania State University Dean’s List 1997-2000

Temple University School of Pharmacy Dean’s List 2002-2003

Recipient of the Minority Scholarship 2002

EMPLOYMENT HISTORY

Cascade Behavioral Health Tukwila, WA June 2022- present

Director of Pharmacy (Full-time)

Through peer-to-peer discussions, provided evidence-based, clinical drug recommendations to other healthcare providers that aligned with treatment guidelines for behavioral health disorders, to ensure safe & appropriate medication regimens are utilized or recommended drug alternatives when necessary.

Provided a significant level of education and drug information to HCPs and patients with behavioral health disorders such as schizophrenia, bipolar disorder, depression, benzodiazepine, and opioid withdrawal as well as proper management of other chronic disease states.

Ensured compliance with the hospital formulary and therapeutic interchange programs when fulfilling in-patient medication orders, including participation in the Pharmacy and Therapeutics (P&T) Committee.

Conduct quarterly review of formulary and specialty drug to provide recommendations and solutions to HCPs to meet the needs of our patient demographic.

Adhered to corporate SOPs and ensure vigilant compliance with relevant legal and regulatory guidelines governing interactions with physicians and healthcare professionals across all activities, and interactions with internal and external groups.

Sustained appropriate drug storage measures within the pharmacy, medication rooms and automated drug dispensing machines on all nursing stations.

Maintained accurate record-keeping of legend and controlled medications, medication orders and medication variance reports.

Provided monthly and quarterly productivity, medication variance reports, drug recalls and fiscal inventory management reports to regional pharmacy manager, directors of risk management and utilization review, CNO and CEO.

Collaborated closely with hospital leaders and directors of remote pharmacy services across disciplines to ensure pharmacy services are up to date, appropriate and deliver the required outcomes.

Proficiency in presenting relevant outcomes data to hospital executive administrators, medical director & other HCPs, and regional & corporate pharmacy account managers on relevant clinical impact for hospital formulary decisions during P&T, executive and provider meetings.

Positively developed and maintained long-term collaborative relationships vendors and external stakeholders (pharmaceutical drug company representatives as well community & mail order pharmacies) when acquiring medications and establishing LAI antipsychotic drug sample programs.

Supported internal requests for dossier review and comment, medical review/consideration of potential business development opportunities and other unique projects as requested.

Lead initiatives to demonstrate that the pharmacy department is a valued member of the healthcare team and is committed to patients receiving appropriate medication access and the advancement of mental health care treatment.

Streamlined Antibiotic Stewardship Program to improve provider documentation and enhanced patient outcomes.

Monitored operations and provided consulting for other clinical programs (Clozapine REMS, Warfarin Therapy Management and Opioid Management).

Responded to unsolicited requests for drug, medical, and scientific information, and clinical programs regarding dosing, drug interactions of medications used in psychiatric, opioid/alcohol withdrawal and rehabilitation health conditions, technologies for specialized drug delivery.

Responsible for hiring, scheduling, payroll, performance management, and provision of professional development with routine training updates, guidance, and support of the pharmacy team.

Successfully lead operational and clinical activities, ensuring regulatory compliance, meeting fiscal expectations, improve workflows within pharmacy to ensure competency of pharmacy department staff.

Pharmerica LTC Pharmacy Kent, WA December 2019-June 2022

Clinical Staff Pharmacist (Full-time)

•Verify and evaluate hospital discharge & nursing home orders for efficacy, safety, and appropriateness of drug regimen, according to current guidelines, CMS regulations and state & federal laws.

•Perform comprehensive drug utilization reviews (DURs) for polypharmacy, drug allergies, clinical effectiveness, cost effective drug selection, dose optimization, contraindications, adverse effects, potential drug interactions, therapeutic outcomes, and adherence.

•Assist ancillary staff with provide alternative recommendations based on insurance formulary and need for prior authorization.

•Disseminate drug information (verbally or by written correspondence) to nursing home healthcare practitioners (HCPs) regarding drug inquiries, recommend alternatives and therapeutic interchange/alternatives when current regimen does not meet therapeutic guidelines or when barriers to drug adherence are identified.

•Collaborate with nurses and HCPs, including answering clinical questions, gathering appropriate medical data needed to perform clinical assessments, and reviews as per the healthplan/formulary to recommend the most appropriate therapy for the patient.

•Coordinates timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes

•Field calls and questions from nursing home healthcare professionals and consumers/patients regarding pain management of drug dosing of controlled substances, compounding prescriptions, IV drug compatibility, IV admixtures, calculate pediatric dosing for neonates and adolescents, GDR of psychotropics residents with mood and anxiety disorders.

•Assure compliance with Clozapine REMS program such as routine CBC lab monitoring and ensuring patient and provider meet eligibility criteria and prior to dispensing of clozapine.

•Efficient communication with pharmacy ancillary staff to optimize production and troubleshoot bottlenecks in daily workflow operations, ensuring daily delivery times are met.

•Product verification of blister packed medications and second verification of physician orders to ensure accurate packaging and dispensing.

Rite Aid Pharmacy Seattle, WA June 2019-December 2019

Pharmacist Manager (Full-time)

•Collaborate with nurses and HCPs, including answering clinical questions, gathering appropriate medical data needed to perform clinical assessments, and reviews as per the healthplan/formulary to recommend the most appropriate therapy for the patient.

•Coordinates timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes

•Reviews cases in progress and provides a Clinical decision regarding Prior Authorizations, Tier Exceptions and Non-Formulary requests

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•Performed initial prescription verification and product check of 250+ prescriptions daily and perform DURs.

•Ensured patients' understanding of current prescriptions, adverse effects, importance of drug compliance.

•Responsible for accurate claims adjudication and resolution; keeping abreast of Medicaid and Medicare and private insurance formularies.

•Responsible for maintaining precise record keeping of prescriptions, compliance records for BOP and DEA of legend drugs, compounds, and controlled medications.

•Accountable for customer complaints, issue resolution, empowering ancillary, and pharmacist staff in their performance development, with end goal of increasing patient/customer satisfaction and business growth

•Administered vaccinations for influenza, hepatitis, pneumonia, shingles, pertussis, diptheria, and educating patients on prevention and treatment protocols of infectious diseases.

Skilled Nursing Pharmacy Hayward, CA June 2018-March 2019

Pharmacist Operations Manager (Full-time)

•Worked with Pharmacist-In-Charge to implement workflow and productivity measures that will achieve financial performance targets and customer expectations.

•Worked with pharmacy staff to execute core processes and quality initiatives to continually provide quality service to the patients and nursing home healthcare team.

•Worked with Pharmacist-In-Charge to monitor industry, regulatory and compliance developments (State Board of Pharmacy, DEA, FDA) for pending regulatory changes and partner with Corporate Compliance Officer, Director of Operations and Director of Logistics to address them.

•Communicated and educated staff on pharmacy-related issues including regulatory changes, compliance, FDA drug recalls, drug information, and sample medications.

•Worked with Pharmacist-In-Charge to maintain quality assurance programs for pharmacy services designed to monitor and evaluate the quality and appropriateness of patient care, pursue opportunities to improve patient care, and resolve identified problems.

•Implemented monthly QA programs designed to prevent and detect drug diversion; compiled incident reports for Pharmacist-In-Charge.

•Worked with account management to effectively communicate with customers (DONs, Administrators, facility staff) and help resolve customer issues, provided responses to internal and external customer questions or clarification of information on BaseCamp program.

•Supervised a training program conducted pursuant to the training manual for all staff pharmacists.

•Worked with pharmacy management to properly schedule employees to work in the pharmacy to meet state pharmacy tech/pharmacist ratios and to meet daily productivity objectives.

•Worked with pharmacy management to ensure implementation of daily operational quality and cost containment strategies (prepack, front-end processes, etc) occur on all dispensing and procurement activities.

•Worked with Pharmacist-In-Charge to monitor specific budgetary items to ensure compliance monthly with cost of goods sold, wages and related, controllable/non-controllable expenses.

•Worked with pharmacy management to monitor the purchasing and inventory supply for the pharmacy to ensure corporate goals are being met (inventory turns, preferred products, generics, TI, controlled drug monitoring, etc).

•Ensured pharmacy is compliant with all local, state, and federal accrediting rules and regulations regarding the practice of pharmacy, including HIPAA.

•Performed duties of Pharmacist-In-Charge in his absence, including pharmacist interviews, training, and disciplinary actions.

Omnicare of Seattle, A CVS Company Tukwila, WA Oct2010-Mar2018

Clinical Staff Pharmacist (Full-time)

•Monitored drug regimens for appropriateness of therapy of LTC and ALF facility patients.

•Verified 400+ prescriptions daily; proficient in appropriately dosing PO & IV medications.

•IV department duties: PV1 and PV2 of IV antibiotics (Vancomycin, Gentamicin dosing calculations and adjust troughs), ESAs, tPA.

•Corresponded with nursing home physicians and nurses when therapeutic regimen needed adjustments.

•Collaborate with nurses and HCPs, including answering clinical questions, gathering appropriate medical data needed to perform clinical assessments, and reviews as per the healthplan/formulary to recommend the most appropriate therapy for the patient.

•Coordinates timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes

•Reviews cases in progress and provides a Clinical decision regarding Prior Authorizations, Tier Exceptions and Non-Formulary requests

•Actively took on the responsibility of on-boarding and training new and existing team members.

Holland Drugs, An Omnicare Subsidiary Sedro Wooley, WA Jul 2010 – Oct 2010

Pharmacist in Charge (Full-time)

•Supervised a team of 8 technicians in the retail, compounding and Assisted Living Facility (ALF) departments.

•Counseled patients on their medications and hosted brown bag days for residents of the community.

•Verified 250+ prescriptions daily, blister-pack, medi-sets and compounding orders for ALF patients.

•Collaborate with nurses and HCPs, including answering clinical questions, gathering appropriate medical data needed to perform clinical assessments, and reviews as per the healthplan/formulary to recommend the most appropriate therapy for the patient.

•Coordinates timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes

•Maintained accurate inventory and compliance records for BOP and DEA of legend and controlled medications.

Walgreens Kirkland, WA November 2005 – May 2010

Staff Pharmacist (Full-time)

•Verified 300+ prescriptions daily, increasing compounding prescription count.

•Collaborate with nurses and HCPs, including answering clinical questions, gathering appropriate medical data needed to perform clinical assessments, and reviews as per the healthplan/formulary to recommend the most appropriate therapy for the patient.

•Coordinates timely communication of case decision to physician, health-plan/employer, patient and other healthcare professionals following agreed upon approval & denial management processes

•Responsible for accurate claims adjudication, remain up-to-date knowledge of CMS guidelines and private drug insurance formularies.

•Selected to train staff pharmacists across local district in compounding drug dosage forms that are not commercially available.

•Administered vaccinations for influenza and educated patients on vaccine preventable diseases.

•Counseled patients on OTC and legend drug medications and importance of medication adherence.

EXTRACURRICULAR ACTIVITIES

Pharmacist Student Rotations at Temple University Hospital, Montgomery Hospital And ExcelleRx, Inc. AUG 2001 – JUNE 2006

•Evaluated anticoagulation drug therapy and adjusted warfarin dose based on PT/INR, recommended diet & lifestyle modifications such as smoking cessation. Calculated TPN/EN orders for NPO patients, collaborating with the hospital dietician. Adjudicated billing claims and provided support to local pharmacies and PBM for prior authorization for hospice patients.

•Aided clinical pharmacists in developing a project focused on Pharmacogenomics.

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