SENIOR ADMINISTRATIVE PROFESSIONAL & OFFICE COORDINATOR

Forward thinking dynamic senior administrative professional with decades of experience in administrative office work and customer facing roles. Right hand who anticipates needs with solid judgment and demonstrates an impeccable work ethic.

Motivated go-getter with exceptional writing and communication skills that allow for effective

cross-functional correspondence in fast-paced environments. Very organized, detail oriented, and well-spoken.

Proven capacity for handling special projects with high levels of discretion. Proactive thinker who excels in streamlining critical company processes and prioritizing responsibilities with a

positive attitude.

PROFESSIONAL EXPERIENCE

Animal Friends of the Valley Wildomar CA (Jan 2018 - Nov 2023)

501(c)(3) non profit organization dedicated to promoting humane care of animals through education and adoption animal service programs.

Rascals Boutique Office Manager & Volunteer Coordinator

Managed and oversaw all aspects of the front retail store including but not limited to: inventory, donations, and lobby. Trained onsite volunteers and coordinated volunteer programs.

Maintained and ran stock supplies for the shop as well as organization. Worked with team members and vendors to ensure adequate levels were maintained in accordance with optimal consumer/client (clients being the animals) satisfaction.

Curated and created seasonal window displays which were routinely commended on their creativity and artistry.

Directed donation distributions and storage. Established safe, fair, and effective practices for charitable contribution disbursement.

Guided lobby guests to liability waiver/consent form mandatory for all visitors. Supervised and secured entry area. Answered a wide range of inquiries and questions in a professional courteous manner.

Assisted with daily adoptions such as helping with paperwork and meeting set up. Facilitated safe spaces for adopters and adoptees to interact and connect with one another.

Valencich Family Household Wildomar CA (Dec 2013 - Dec 2018)

Took over responsibility of care for grandmother after grandfather passed.

Caretaker for Grandmother

Assisted grandmother with activities of daily living including bathing, dressing, grooming, transferring and getting to and from activities and meals.

LA BURNS CMT

Certified Massage Therapist Los Angeles CA (Aug 2001 - Nov 2013)

Owned and operated a successful massage therapy and reflexology company.

Certified Massage Therapist

Provided various kinds of massage therapy to private clients on an out-call basis.

Built a strong and loyal clientele that included high-profile VIPs in the Los Angeles area.

Designed specific sessions based on each client’s individual needs, communicating with each client throughout the massage.

Maintained accurate treatment records and notes for each client.

Xtreme Builders Inc. N. Hollywood CA (July 2007 - Sept 2008)

Construction and contractor company offertin remodeling from commercial to residential.

Executive Administrator

Ensured the accurate and timely processing of information and transactions required for payroll, A/R, and A/P.

Created all business forms, and maintained client files. Managed special assignments and ad-hoc projects. Updated and improved company website.

The Norris Center Encino, CA (March 2000 - Sept 2005)

World-class specialty health and wellness facility located on the USC campus.

CMT & Receptionist

Provided various forms of massage therapy and reflexology to company clients.

Served as receptionist on a part-time basis and oversaw general management of the reception area.

Responsibilities included answering phones, client correspondence, and other administrative duties.

EDUCATION

Touch Therapy Institute Encino CA (Sept 1999 - June 2000)

Graduated with Certification in Massage Therapy and Reflexology.

California State University Los Angeles CA (Sept 1981 - June 1986)

Graduated with Bachelors of Arts in Music.

TECHNICAL SKILLS

Mac and PC proficient.

Experienced in all MS Office, Google, and various meetings (i.e. Zoom) apps.

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