Chidera (Kenneth) Nwokoro

Email : ad12xu@r.postjobfree.com

Phone: 617-***-****

North Attleboro, MA, United States of America 02760.

PROFESSIONAL SUMMARY

As an experienced Business Analyst and a Data Analyst, I am highly skilled in analyzing complex business problems and developing innovative solutions to drive growth and improve operational efficiency. With a keen eye for detail and a deep understanding of industry trends and best practices, I have successfully led cross-functional teams in developing and implementing process improvements, automation initiatives, and digital transformation projects that have resulted in significant cost savings and increased revenue.

My expertise in data analysis, project management, and stakeholder engagement allows me to effectively gather requirements, identify opportunities for improvement, and develop and execute strategies to meet business objectives. I am able to collaborate effectively with individuals at all levels of an organization, building strong relationships and fostering a culture of continuous improvement.

With a proven track record of delivering projects on time, within scope, and within budget, I am able to manage multiple initiatives simultaneously, ensuring that all deliverables meet quality standards and regulatory requirements. Whether it is developing and maintaining project plans, facilitating stakeholder meetings, or providing training and support to end-users, I am dedicated to delivering results that drive business success.

Overall, as a seasoned Business Analyst, I am confident in my ability to leverage my expertise and experience to deliver value to any organization that values innovation, collaboration, and data-driven decision-making.

PROFESSIONAL AND WORK EXPERIENCE

ITECH DATA CONSULTING

PowerBI Developer/Data Analysis

(Remote) (Baltimore, Maryland) July 2020 - Current

Ultilize Power BI to develop and analyze data models for both structured and unstructured data, including designing a human Resources dashboard to track the hiring process.

Developed a sales Analysis Dashboard to track and analyze sales performance across different regions of the company.

Established dynamic tables relations, implemented measures in DAX, and created visuals with level filters to maintain data consistency across interactive/ dynamic pages.

Designed, published and Maintain Power BI data models with many interrelated tables connected.

Successfully predicted monthly sales with an accuracy of 94.6% using historical financial records, completed 50 data reports for investors in Washington DC.

Create a franchisee recruitment Dashboard to show inquiries Leads/Deals in Pipeline by Recruiter and step Analysis over time using Power BI

Got Data from Five9, Smartsheet and salesforce while Cleaning and preparing them in power Query for analysis use in power BI

Keurig Dr Pepper Inc. January 2020 - September 2021

-Conduct market research and analyze industry trends to provide insights that inform business decisions and strategies.

-Collaborate with cross-functional teams to identify areas for process improvement and develop solutions to optimize business operations.

-Perform data analysis to identify patterns and trends and create reports and presentations to communicate findings to stakeholders.

-Develop and maintain project plans, timelines, and budgets, and ensure projects are delivered on-time, within scope, and within budget.

-Facilitate stakeholder meetings to gather requirements, prioritize initiatives, and provide status updates on projects.

-Perform risk assessments and develop mitigation strategies to minimize potential negative impacts to the business.

-Develop and maintain documentation and standard operating procedures to ensure consistency and compliance with regulations and policies.

-Identify and evaluate opportunities for automation and digital transformation to increase efficiency and reduce costs.

-Provide training and support to end-users on new processes and systems, and ensure smooth adoption and transition.

-Continuously monitor and evaluate business performance metrics to identify areas for improvement and drive growth.

MFS Investment Management January 2018 - December 2019

-Experienced in performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users and recommending and implementing corrective solutions.

-Skilled in installing, configuring, testing, maintaining, monitoring, and troubleshooting end-user hardware, peripheral devices, printing/scanning devices, presentation equipment, and software.

-Proficient in constructing, installing, and testing customized configurations based on various platforms and operating systems to meet end-user requirements.

-Collaborative team player with the ability to work with Technology team members to ensure efficient operation of the organization's desktop computing environment.

-Experienced in administering and resolving issues with associated end-user workstation network software products.

-Ability to receive and respond to incoming calls, pages, and/or work orders regarding desktop problems.

-Proficient in ensuring that desktop connections, network jacks, and other related hardware are in proper working order.

-Skilled in preparing tests and applications for monitoring desktop performance, providing performance statistics, and reports to stakeholders.

-Experienced in liaising with third-party support and PC equipment vendors to resolve hardware and software issues.

-Strong analytical skills with a track record of identifying opportunities for improvement in the organization's desktop computing environment, and recommending and implementing solutions to improve efficiency, security, and user experience.

-Ability to document processes, procedures, and policies to ensure consistency and compliance with regulations and policies.

-Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.

Saipem Contracting Nigeria Plc Limited January 2013 - 2015

Data Analyst / coating Engineer

Created a call Analysis Dashboard showing the total income generated weekly, Monthly and Average all locations yearly using Measures.

Translated business needs to technical specifications, conducted unit testing and troubleshooting, and efficiently handled large sets of data.

Created a survey dashboard calculating Dax Measures for NPS score, promoters, and detractors, while visualizing comments using Word cloud and tables etc.

Calculated and tabulated the amount of coating employees can be using at each given time for coating and maintenance.

Education

BSc in Industrial Chemistry

Imo State University

Licenses & certifications

Quality Management with Six Sigma

Introduction to Business Analysis

TECHINCAL SKILLS

Jira, SQL, Microsoft word, Microsoft 365, Microsoft Excel, Service-Now, Microsoft Power Point, SharePoint, UI/UX (Figma, Marvel, Balsamiq), Design Thinking, Team Building, Micro soft powerBi, Data Cleaning, Web Scraping, DAX, Power Query, Data Auditing, Google Analyst, Reporting, Requirement Gathering, AWS Administrator, Power Platform.

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