Douglas Irvine

Toronto, Ontario • 416-***-****

ad12t1@r.postjobfree.com

CAREER PROFILE

Senior Project Manager with 8+ years leading Infrastructure & Application projects for medium to large IT service companies and Financial Services Companies. Implemented and managed full infrastructure and application large-scaled lifecycles programs up to $1 million in budget with over 30 resources.

Proven ability to manage dynamic technology projects with complex and large programs targeted to enhance and impact business growth for both public and private sector clients. Expert managing and executing multiple concurrent complex projects of medium to high complexity while streamlining operations and maintaining schedules to ensure timely and successful completion of project milestones and deliverables. Expertise in requirements, gathering, project planning, analysis, testing, and implementation using Waterfall, Iterative, Agile, and Agile-Waterfall Hybrid. Strong qualifications in Project Management Life Cycle (PMLC) and, Software Development Life Cycle Mythologies (SDLC).

Core competencies include Project Design, Project Scoping, Project Management, Team Management, Risk Management, Budgeting, Forecasting, Budgeting, Project Tracking, Financial Management, Expense Management, Team Mentoring and Leadership.

PROFESSIONAL EXPERIANCE

DXC Technology Mississauga, Ontario

Project Manager – Infrastructure April 2017 to Present

DXC Technology is the world's leading independent, end-to-end IT services company leading digital transformations for enterprises. Managed over $2 million of multiple complex projects such as Database migrations, refreshes of legacy Solaris applications to Cloud, CCR - Currency Capacity Refreshes, Hardware Upgrades.

Manage and track multiple Billable, Fixed Price, and non-billable complex projects within a portfolio to ensure project totaling $6 million at any given time while maintaining profit margin.

Lead multiple types of projects i.e., CCR - Currency Capacity Refreshes, Solaris to Cloud Refreshes, Database Migrations, Hardware Upgrades, Building and setting up new Infrastructures on vm’s and/ or physical hardware.

Strengthen operational and project efficiencies with offshore resourcing and aid senior leadership during executive decision-making process to track projects and maximize revenue/ profit margins less revenue leakage.

Modernized and automated financial workbooks for projects within the PMO allowing for a quicker turn around time for current financial information that can be used to track progression of projects and overall health of project.

Lead cross-functional project teams (onshore / offshore) in order to drive a solution, develop a detailed plan, detail milestones, and identify critical paths in order to reach the business objectives and dates.

Manage Global cross-functional teams to successfully implement complex solutions and deliver projects on time under budget.

IT Project Management experience of Data Center, Networking and general IT terms with projects requiring network connectivity, VLANS, F5 - Load Balancing, and Firewall Rules.

Collaborate with client to define new business and system requirements for projects by facilitating meetings to determine businesses objectives, goals, scope in order to develop detailed project execution plans.

Define roles and responsibilities for all levels of hierarchy - corporate, steering committee, project managers, and project resources from the onset of project.

Drive teams to implement technical solutions and manage detailed implementation including detailed implementation planning, detailed task list, verification/ validation testing, and backout strategy/plan. Manage implementation to completion.

Define project solution and provide overall project approach for project including technical solution design, application review, creation of plan, scope analysis, code review, environment (DIT, SIT, UAT, PTE) testing, performance testing, production implementation details (implementation plan, validation, and backout plan).

Manage stakeholder expectations by tracking project progress via project plan, reporting weekly status reports, update budget control books and project control books to predict stakeholders’ reactions and to build into plans the actions that will help win support for the project and provide strategic direction.

Prepare and maintain project plans, RAID logs, budgets and financial records, financial forecasts timelines, and project margin profitability, being mindful of resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.

Maintain effective relationships with stakeholders and project teams through effective open.

communication, building trust within the team and organization, and delivering what we say we will deliver and when we say we will deliver.

Continuously engage the client, other stakeholders, and the team to ensure the team is delivering the value expected of each engagement.

Mentor new project managers on account and provide additional coaching to other project team members.

Evaluate project resources for project activities and determine gaps in knowledge then work with resource managers to update skillsets for project and overall performance.

Manage stakeholder expectations by tracking project progress via project plan, reporting weekly status reports, update budget control books and project control books to predict stakeholders’ reactions and to build into plans the actions that will help win support for the project and provide strategic direction.

Prepare and maintain project budgets, financial forecasts timelines, and project margin profitability being mindful of resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.

Effectively function within a Matrix organization in order to negotiate for resources while understanding the business impact to competing projects.

Define processes and tools best suited to each project. Move between agile and waterfall approaches/frameworks depending on project specifics and client goals, creating detailed project road maps, plans, schedules, and work breakdown structures.

Ensure project implementation dates are not impacted by Change Management window schedules i.e., change exclusion periods (HA, quarter end, and disaster recovery exercises) in order to reduce risk to the environments and failure to deliver to client commitment dates.

Require little supervision and management oversight to manage projects.

Ensure Changes are compliant with Change Management controls and best practices within project management.

Pro-actively manage all aspects of client expectations and communications during the project.

Apply various types of IT project methodologies and life cycles i.e., Agile, incremental, rapid delivery, waterfall phases of analysis, design, development, testing, implementation, and the correct project application.

HP/ HPE (Hewlett Packard Enterprise), Mississauga, Ontario

Project Manager – Infrastructure June 2013 to April 2017

HPE is a multinational enterprise information technology company business-focused organization with two divisions: Enterprise Group, which works in servers, storage, networking, consulting and support, and Financial Services. Managed over $1 million of medium to large projects with a varied technical landscape.

Manage and track multiple Billable and Fixed Price complex projects within a portfolio to ensure project totaling $1 million at any given time while maintaining profit margin of >23% for all completed projects.

Actively contributed to the continuous improvement of project framework documentation and to the success of the organization by updating PMO documentation on SharePoint to help deliver projects.

Championed ongoing PMO process improvements initiatives to implement best practices during project deliveries and implementations contributing to the overall success of projects.

Define roles and responsibilities for all levels of hierarchy - corporate, steering committee, project managers, and project resources from the onset of project.

Drive teams to implement technical solutions and manage detailed implementation including detailed implementation planning, detailed task list, verification/ validation testing, and backout strategy/plan. Manage implementation to completion.

Define project solution and provide overall project approach for project including technical solution design, application review, creation of plan, scope analysis, code review, environment (DIT, SIT, UAT, PTE) testing, performance testing, production implementation details (implementation plan, validation, and backout plan).

Manage stakeholder expectations by tracking project progress via project plan, reporting weekly status reports, update budget control books and project control books to predict stakeholders’ reactions and to build into plans the actions that will help win support for the project and provide strategic direction.

Prepare and maintain project plans, budgets, financial forecasts timelines, and project margin profitability, being mindful of resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.

Maintain effective relationships with stakeholders and project teams through effective open.

communication, building trust within the team and organization, and delivering what we say we will deliver and when we say we will deliver.

Continuously engage the client, other stakeholders, and the team to ensure the team is delivering the value expected of each engagement.

Skills:

PMBOK, Agile, SDLC, Waterfall, System Integration, MS Project, CA PPM, PPMC, MS Suite, ServiceNow

Communication - Leverage technical, business and financial acumen in order to disseminate correct concise information to client executives, client project managers, and various levels within the organization.

Planning - Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

Requirements Analysis - Focusing not only the infrastructure requirements but the business objective and requirements can help ensure the project success.

Negotiation - Expert in dealing with competing projects resource constraints. I like to use a collaborative style allowing for a win-win scenario for both parties. Ultimately the goal for any negotiation is to have a positive outcome for all parties.

Diplomatic Leadership – Negotiating, representing interests and policies, and resolving conflicts in order to set clear project objectives to help deal with project change and to motivate project teams.

Select Projects

CCR- Oracle Webserver Migration - Budget $3Mil. 20 Resources - Migrate Oracle servers from 11.2 to 12.1 on new Solaris 11 infrastructure for DEV, SIT, UAT, PTE, PROD, CONT. Requires WebLogic build, Red Hat clustering, SAN mirroring/ replication, database migration (Oracle data pump), LoadRunner config and MQ simulator, F5 configuration changes, setup monitoring, application testing

THS Database Migration/ Server Refresh – Oracle 11g to 12c. Budget $1.5 Mil. 30 Resources - Provision 8 new physical Oracle DB servers, setup ( rack, power, cable) install all required infra software, Perform standard build of Oracle 12c RAC, Create/configure the required table space, schema, metadata, etc., config data guard, implement F5 and Firewall rule changes, setup maintenance jobs, install config autosys and decom old DB instances, migrate from 11g to 12c, perform verification and BAT.

FileNet Oracle 11.1 to 12c Migration Project. Budget $1.5 Mil. 25 Resource. Build out the infrastructure on 6 physical servers and 1 VM. 5 application databases RAC configurations requiring SAN storage for new application DB's. Oracle DB's needed to be upgraded and data migrated from Oracle 11.1 to 12c for DEV, PTE and PROD/DR environments. Setup SAN allocation, Red Hat, F5 connectivity, Firewall rules, DB maintenance jobs, alerting. Provide infrastructure support during application testing and production cut over and decom old DB instances

Fusion Project – Budget $4.5M. 20 Resources. Build Payment Service Hub to process EFT/ACH and Integrated payments. Build 30 LDOMS (DEV, SIT, UAT, PTE/CONT /PROD, with iPlanet, WebLogic, MQ, batch jobs, perform migration test and support new environments.

DGP Project– Budget $2.5M – 22 Resources – Build Financial Management Tools to provide data integration with Financial applications. Build/ set up 17 servers for lower environments, setup Firewalls, Routing, Dataflow diagrams, and application support.

MPSO (Multi-Products Sales and Origination) -Release 1 & 2 System Enhancements - Budget $500K, 20 resources - allow frontline employees able to complete the sales and origination processes across multiple products using one system.

WebLogic Upgrade - SEC (Secure Electronic Communication) Upgrade - Budget $400K 15 resources - - required an upgrade to the SEC messaging engine (Core360) & deploy SEC in a dedicated database instance on the existing Oracle database servers to accommodate a parallel upgrade to Core360.

MPSO (Multi-Products Sales and Origination) Maintenance Release - $400K, 12 resources - Maintenance releases of code deployment to MPSO(Multi-Products Sales and Origination ) and Retail Branch Sales in all environments (DEV, SIT, PRE-PTE, UAT, PTE, PROD, and CONT) to accommodate the changes Quarterly, Monthly and specific patch releases.

Branch Releases – Budget $300K – 28 Resources – FY2020 Monthly releases/ code deployments for 19 applications. Involving database deployments, database changes, desktop support, SAN, SAS, batch job scheduling and testing support, UAT setup, implementation walkthroughs, change process, and gating

Familiar Technologies:

Database: Oracle / MS SQL, Sybase, DB2, Netezza, Database Appliance (Oracle Exadata)

Cloud: VMWare, Azure

Server: UNIX: Solaris - LINUX Red Hat, WINDOWS, AS400, Mainframe

Middleware: WebLogic, JBoss EAP (Enterprise Application Platform), IBM MQ, Apache

Secure File Transfer/ FeedHub: Tumbleweed

Network: Cisco, F5 - load balancing, Checkpoint

BI - Informatica, Cognos

SAN: 3par, IBM SAN, EMC

Application Monitoring: OpenView, Dynatrace

Scheduling: Autosys, CA7

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