Customer Service Blood Collection

AREZELLA MANUEL

832-***-**** • *********@***.***

OBJECTIVE

Secure a role that enables me to ensure the delivery of high-quality diagnostic services to individuals across all age groups, including neonates, children, adolescents, adults, and the elderly, with a focus on enhancing their overall health.

AREAS OF EXPERTISE

Excellent customer service • Service focused • PKU testing proficiency • Drug testing proficiency • Strong Quality control analysis skills • EKG expertise • Shipping and Handling • blood cultures • very strong clerical skillset.

PROFESSIONAL EXPERIENCE

FAMILY CARE CLINIC OF TEXAS, HOUSTON, TX 2018 – PRESENT Phlebotomist

§ Skilled in safely and accurately extracting blood from arteries using specialized techniques to acquire critical clinical data.

§ Venous blood collection via vacuum tube, syringe, or butterfly venipuncture methods.

§ Ensure proper disposal of blood, biohazard fluids, or tissue in strict adherence to all relevant laws, standards, and organizational policies.

§ Match laboratory requisition forms accurately with corresponding specimen tubes, ensuring precise record-keeping and efficient laboratory procedures.

§ Dispose of contaminated sharps in accordance with relevant laws and organizational policies. DEAN SMITH STAFFING, HOUSTON, TX 2014 – 2018

Phlebotomist

§ Match requisition forms with specimen tubes for precise record-keeping.

§ Safely dispose of blood, biohazard fluids, and tissue in compliance with laws and policies.

§ Venous blood collection via vacuum tube, syringe, or butterfly venipuncture methods.

§ Utilize arterial collection techniques to extract blood from arteries. QUEST DIAGNOSTICS – BINZ PSC, HOUSTON, TX 2006 – 2014 Phlebotomist

§ Proficient in the safe and precise extraction of arterial blood, utilizing specialized techniques to obtain vital clinical information.

§ Expertise in venous blood collection, employing vacuum tube, syringe, or butterfly venipuncture methods.

§ Ensure compliant disposal of blood, bio-hazard fluids, and tissue, adhering rigorously to all applicable legal, regulatory, and organizational standards.

§ Accurately match laboratory requisition forms with specimen tubes, maintaining meticulous record-keeping and optimizing laboratory processes.

§ Input patient, specimen, insurance, and billing data into the computer system.

§ Maintain the cleanliness and organization of blood-drawing trays, ensuring the sterility of all instruments. Verify that needles, syringes, and related items are for single use only. EDUCATION

High School Diploma, Houston, TX GPA: 3.8

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