TIMOTHY KYLE HILL

Irving, TX ***** • (***) *** - 4953 • ad12pb@r.postjobfree.com

Summary

Accomplished and dedicated sales leader with 25+ years of experience driving revenue growth through effective account management and employee supervision. Proven record of increasing annual profits as a result of securing new business partnerships, adding new products/services, and implementing impactful company changes. Specializes in customer relationship management and corporate culture development. Motivated and savvy communicator with the ability to increase productivity in both managerial roles and individual contributor settings. Skills

Account Management Client Relations Customer Service Culture Building Troubleshooting Prospecting & Cold Calling Staff Development & Supervision Account Planning Product Knowledge Outside & B2B Sales Professional Experience

Account Manager III / Andrews Distribution / Fort Worth, TX 2016 to 2023

• Managed $700K in quarterly revenue for nearly 70 accounts across North Texas, with major clients including DFW Airport, Cowboy’s Golf Club, Grapevine Main Street, BoomerJack’s, Pappadeaux, and several others

• Consistently promoted to larger, busier territories as a result of increasing area inventory sales by 12%

• Participated in regular account planning meetings to evaluate existing accounts, review new products, and set quarterly targets for account growth and new product placement; successfully added new products with +50% of existing clients

• Drove revenue growth by designing POS signage which promoted specials and showcased upcoming events

• Successfully controlled 19 of 24 available taps with Hoffbrau Steak & Grill House Outside Sales, Account Manager / FILPAC / Dallas, TX 2014 to 2016

• Managed a multi-million-dollar inventory revenue for automotive service centers across the US, including Jiffy Lube, Kwik Kar, Valvoline Express, and others; drove sales by highlighting savings associated with switching products

• Prospected new business by cold-calling local shops during cross-country visits, adding 5 new clients each month

• Facilitated quarterly market visits to follow up on current accounts, driving vendor participation with various incentives

• Supported customers during product change overs by conducting inventory audits and updating software

• Leveraged product knowledge and industry expertise to troubleshoot inventory issues Regional Manager / Time It Lube / Tyler, TX 2012 to 2014

• Directed staffing and employment decisions for 9 store locations with accountability for 55 staff, including store managers and technicians; led new employee orientations, taught service techniques, and conducted performance evaluations

• Implemented new policies and procedures, including two-step verification processes, which improved service accuracy

• Set monthly sales goals and introduced new services—state inspections, coolant flushes, etc.—increasing revenue by 36%

• Achieved an employee retention rate of 91% by increasing hourly pay rates and building a positive workplace culture

• Maintained vendor relations, negotiated prices, pursued fleet accounts, and investigated/resolved customer complaints District Manager, Store Manager / Texas Oil X Change / Arlington, TX 1992 to 2011

• Supervised store performance across 8 locations, accounting for $4M in annual sales, by continuously monitoring, reviewing, and improving operations, inventory, cash adjustments, warranty reports, and discounting reports

• Established a customer-centric environment by emphasizing customer education aimed at ongoing service partnerships

• Implemented new store opening strategies to effectively build the employee base and manage staff; successfully opened two new locations throughout tenure, taking new store in Azle from servicing 6 cars per day to 30+ under new ownership

• Executed strategies to grow car account volumes, increasing YOY revenue across all locations by an average of 10%

• Promoted through three different leadership positions from initial role as a service technician