KERRY VILLIGAN

Riverside, -Select One- *****

951-***-**** - ad12p5@r.postjobfree.com

PROFESSIONAL SUMMARY

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

SKILLS

Employee Motivation

Customer Service

Leadership Development

Profit and Loss

Work Planning and Prioritization

Goals and Performance

Recruiting and Hiring

Process Improvement

Performance Monitoring and

Evaluation

WORK HISTORY

01/2003 to 10/2023 Store Manager

Petsmart – San Bernardino, CA

Managed inventory control, cash control, and store opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

09/1992 to 03/2003 Area Merchandiser Superviser

Kmartcorp – Carson, CA

Collaborated with store managers to devise store layouts and establish aesthetic appeal.

Analyzed sales and inventory data to determine purchasing needs and reorder points.

Evaluated product quality and vendor performance to maintain quality standards. Established strong vendor relationships to maintain and support business. EDUCATION

05/1986 High School Diploma

Westminster High School - Westminster, CA

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