ANDREA HUGHES

Home Care Worker

Richmond, California, United States

+1-510-***-****

ad12oj@r.postjobfree.com

SUMMARY

Answering incoming calls in a professional and efficient manner Following through on customer purchase orders Monitor incoming e-mails and answer or forward as required Handle domestic shipment and shipping documents Monitor incoming & outgoing inventory Data entry ...

WORK EXPERIENCE

August 2023-Current

Home Care Worker

contra Costa Public Authority

Pleasanton, California, United States

Personal Care

Home Safety Supervision

Bathing and Dressing

Attending all medical appointments, when needed.

Assistance with any or all medicati.ons, blood pressure checks, etc January 2023-Current

Administrative Assistant, Property Manager

Renoir Staffing Agency

Alameda, California, United States

● Ensured that all regulatory compliance requirements were followed, monitored, and completed

● Ensured the adherence to the preventative maintenance assigned to each property

● Responded to inbound questions & inquiries from prospective tenants to provide quality service

● Acted as a liaison between on-site managers & tenants when needed.

● Maintained an accurate database of all residents on the company's online platform

● Served notices to tenants as may be required by law

● Assisted in Tax Credit and Section 8 re-evaluations July 2020-October 2021

Screening Associate

Milestone Tech

San Francisco, California, United States

● Enforced recommended COVID-19 safety measures

● Managed the temperature screening process

● Provided consistent quality service to all Facebook employees and their affiliates Home Health Care Provider, Contra Costa In-Home Support Services 04/2014-Present

● Assist with all household duties and any personal needs requested by the client.

● Provided and transport clients to all medical and non-medical appointments.

● Monitored devices and medications taken daily and write up a daily report and given to my supervisor. January 2019-May 2019

Administrative Assistant

Lifelong Ashby Health Center

Oakland, California, United States

Greeted visitors and handle their inquiries or direct them to the appropriate persons according to their needs

● Scheduled and confirmed appointments for clients, customers, or supervisors.

● Ordered supplies directly from vendors to ensure that everything was fully stocked every week

April 2017-June 2017

Administrative Assistant I

Hanger Clinic

San Francisco, California, United States

● Operated telephone switchboard to provide information & scheduled appointments

● Greeted persons entering the establishment & determine the nature of their visit.

● Make sure the patient properly direct to the appropriate prosthetic or orthotic physician.

October 2016-February 2017

Administrative Assistant

Vision Property Management

Oakland, California, United States

● Aided in setting department goals and deadlines

● Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.

● Developed work orders for the maintenance crew and meet with them daily. January 2014-February 2016

Front Desk Clerk

John Stewart Company

San Francisco, California, United States

● Monitored and authorized entrance and departure of employees, visitors on site.

● Answered inbound calls & made outbound calls to schedule appointments.

● Assisted property management with duties such as office clean-up, lunch orders, and pick-up post office delivery. April 2008-July 2013

Front Desk Clerk

Tenderloin Housing Clinic

San Francisco, California, United States

● Monitored and authorized entrance and departure of employees and visitors.

● Report daily and definitely mentioned all that the next shift or my relief needed to know.

● Performed all duties and responsibilities with confidentiality and discretion. September 2003-August 2008

Dietary Aide

Brookside Hospital

San Pablo, California, United States

● Assisted the kitchen staff with simple food preparation Prepared and delivered meals

● Followed basic diet restrictions and portion controls in food preparation and serving

● Followed assigned cleaning schedules throughout the department to maintain sanitation October 2007-January 2008

Administrative Assistant

Green Motors

Berkeley, California, United States

● Monitored the facility to ensure safety & maintenance

● Assisted in setting goals and deadlines for the department

● Acquired, distributed, and stored supplies

May 1989-July 2000

Call Center Operator

B&G Medical Communication

Richmond, California, United States

Operated communication systems to provide information to patients regarding appointments, services, and access to clinic care

● Communicated clinic program and service information to incoming calls.

● Scheduled patients for appointments with various providers and service units EDUCATION

-Current

Associates Degree

University of Phoenix

United States

Graduate 2023 University of Phoenix Associates Degree: 2017-2018

Bachelor of Science

University of Phoenix

United States

University of Phoenix (On-Line) 02/2017 to 03/2018 (No degree as of yet.)Bachelor of Science: Health Education/Administration (No Degree Yet)

• Health Education/Administration

-1979

High School Diploma

John F. Kennedy High

United States

High School Diploma; 1979; John F. Kennedy High

Contra Costa CCriminology/General Education

SKILLS

Administrative Assistant Front Desk Schedule Appointments Customer Service Oriented Customer Service Incoming Calls Switchboard Liaison Property Management Staffing Database EPIC Regulatory Compliance Maintenance Clerk Outbound Calls Kitchen Communication Systems Sanitation Retail Sales Microsoft Office

LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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