Assistant Manager Customer Service

Timothy Fjeldseth

* ****** ****, ******, ** ***** • Home: 509-***-**** • ********@*****.***

Professional Summary

Results-driven Assistant Manager determined to exceed company sales goals. Leverages financial and marketing education to make smart purchasing and merchandising decisions. Assistant Store Manager dedicated to hiring top-notch sales associates and assuring that store operations run smoothly. Organized and effective at encouraging staff cooperation and productivity.

Skills

●POS Systems

●Customer Relations

●Store Displays

●Detail-oriented

●Staff Training and Development

●Goal-oriented

●Personnel development

●Opening/closing procedures

●Merchandising

●Customer-Oriented

●Excellent Customer Service Skills

Experience

Ranch Foreman

Ranch Foreman for family ranch. January 2022 to Present

Responsible for running and maintaining Fjeldseth Ranch

Constructing and maintaining fences and barriers

Help maintain order and cleanliness of ranch

Communicate on all aspects of ranch operation

Operating heavy equipment

Caregiver

Full time caregiver for my Father-in-law’s, Clancy, MT January 2022 to September 2022

Assisted Father-in-law with daily living, transportation, meal prep, getting to and from appointments.

Pickup and Delivery

Midwest Motor Express Inc, East Helena, MT January 2020 To December 2021

CDL A Driver with tanker, DBL, TRB, and HZMT endorsement

Pickup and Delivery Driver

Reddaway Trucking, Three Forks, MT February 2018 to January 2020

●CDL A Driver with tanker, DBL, TRB, and HZMT endorsement

Tanker Driver

MBI, Killdeer, ND August 2017 to January 2018

●Picked up and delivered frac-water to disposal sites

Assistant Manager and Department Manager

Lowes Home Improvement, Helena, MT August 2012 to January 2017

Lowes Home Improvement, Wenatchee, WA August 2003 to August 2012

Lowes Home Improvement, Kahului, HI November 1999 to August 2003

●Reviewed financial statements, sales reports, and other performance data to measure productivity or goal achievement and to identify areas needing cost reduction or program improvement.

●Increased profits through effective sales training and troubleshooting profit loss area.

●Directed and coordinated activities of departments regarding pricing, sales, and distribution of products.

●Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

●Promoted from Team leader to Assistant Manager within six months of original hire.

●Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers.

●Interviewed job candidates and made staffing decisions.

●Hired, trained, and evaluated personnel in sales and marketing.

●Trained and developed new associates on POS systems and key sales tactics.

●Knowledge of principles and processes for providing customer and personal services.

●Counted cash drawers and made bank deposits.

●Re-ordered inventory when merchandise dropped below pre-determined levels.

Supply Clerk, Sergeant January 1983 to October 1989

US Army, FT Lewis, WA

●Received, inspected, inventoried, loaded, unloaded, segregated, stored, issued, delivered and turned-in organization and installation supplies and equipment.

●Operated unit level computer.

●Prepared all unit/organizational supply documents.

●Maintained automated supply system for accounting of organizational and installation supplies and equipment.

●Issued and received small arms.

●Secured and controlled weapons and ammunition in security areas.

●Scheduled and performed preventive and organizational maintenance on weapons.

●Inspected completed work for accuracy and compliance with established procedures.

●Coordinated supply activities.

●Reviewed and annotated changes to unit Material Condition Status report.

●Posted transactions to organizational and installation property books and supporting transaction files.

●Determined method of obtaining relief from responsibility for lost, damaged and destroyed supply items.

Accomplishments

●Store of the Year – Lowes Home Improvement, 2007

Wenatchee, WA

●Sales Manager of the Year– Lowes Home Improvement, 2004 - 2007

Wenatchee, WA

Education

●General Education Development (GED)

Ft Bliss, TX, US Army

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