Customer Service High School
Resume:
[We eC U Om PAL
[charles Varner
**** * */*** ****, Chicago IL 60628
ad12o3@r.postjobfree.com
Summary
Looking for a challenging position that will enable me to utilize my 17 years of experience in customer
service and mailroom experience.
Skills
‘Mail sorting
Deliver mail
Log mail in a database
‘Maintain photocopiers and fax machines
Customer Service
Client-focused
Adaptive leamer
Mailroom operations
Time Management
Detail Oriented
Excel Spreadsheet
Microsoft office
Education
Corliss High School Graduation Date: 1987
High School Diploma: General Studies
Chicago, Illinois
Experience
CH ROBINSON December 2021-Present
Associate Operations Coordinator
© Monitor task boards and assigned email accounts to respond to customer and carrier request.
© Manage shipment life cycles by creating and activating shipments.
* Building and assigning loads for trucks.
© Scheduling tracking and tracing orders,
© Documenting events and invoices.
© Provide open, timely to customers
Ricoh/Deloitte
June 2004-July 2014
Mailroom Clerk/Senior Customer Service Specialist
© Placed mail into appropriate PO boxes.
Loaded letters into automated processing equipment and maintained continuous flow when feeding
letters to be sorted
Distributed receipt of individual packages and mail with 100% success rating.
Operated mail processing equipment and manually sorted mail
Obtained signatures from recipients to release registered and special delivery parcels,
Helped customers fill out a change of address forms and reports for lost or stolen mail.
Maintained and Ordered supplies for the mailroom.
Scanned packages.
Delivered packages to the appropriate people
Maintain excellent customer service while speaking with customers.
Answered all incoming calls that came into the mail room.
Chicago Tribune July 2014-July 2018
Mail room/Copy Center
© Answered all incoming calls that came into the mail room
© Delivered mail to all companies within the building.
* Scanned Packages
© Set up conference room.
© Sorted mail
Motorola July 2018- June 2020
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