Erica Little

HR Professional

Baltimore, MD *****

646-***-****

ad12mg@r.postjobfree.com

A Human Resources Professional that assists HR teams with staffing, record-keeping, employee benefits and other HR-related duties. I plan and organize work to achieve goals and targeted results with minimal supervision. I continually develop knowledge and gain subject matter expertise in assigned HR discipline related to work activities and projects assigned.

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Skills ● Recruitment Management

● HRIS/ATS (Paycom, Greenhouse, Taleo, ADP)

● New Hire Onboarding

● Project Management

● Networking and Partnership Development

● Special Projects

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Experience NeighborWorks America, Senior HR Coordinator (Contract) 01/2023 – 7/2023, Washington, DC

● Served as the central HR point-of-contact. Providing excellent customer service, triages incoming calls, monitors emails

(ASKHR/requests/benefits/performance management) and queries

● Maintained monthly tracking of invoices and ensures all invoices are reconciled and prepared for payment in the business accounting software

● Organized and executed communication plans in coordination with Public Relations for various HR topics. Created, designed and circulated various marketing materials for HR programs such as the Job Opportunities Newsletter

● Act as backup for Senior HRIS Analyst, runs reports, and performed routine data and entry quality control

● Performed recruitment support for designated vacancies within the organization under the established recruitment model

● Initiated, monitored, and closed out employee onboarding and off-boarding activities in electronic ticketing system

● Served as lead on maintaining and updating the HR division’s INW (intranet) site with organizational changes, promotions, organizational charts, and directories update and ensures content is accurate

● Served as the procurement task lead (PTL) for the HR division and ensure that all established guidelines were followed Brooklyn Navy Yard Development Corporation

HR Coordinator: (07/2022 – 12/2022), Brooklyn, NY

HR Assistant: (02/2020 - 07/2022)

● Supported HR functions with emphasis on record keeping, data entry and general HR tasks

● Recruited and sourced qualified potential employees.Delivered friendly assistance with new hires throughout interviewing and hiring process

● Organized new employee orientation schedules for new hires. Assisted with onboarding process of 10+ new hires per month

● Administered compensation, benefits and performance management systems and safety and recreation programs

● Created and implemented forward-thinking initiatives and events to improve employee engagement

Dataminr, Talent Acquisition Coordinator (Contract) 10/2021 - 08/2022, New York, NY

● Developed and maintained strong working relationships with executives, HR team and hiring managers to foster

partnerships that produced consistent results

● Partnered with recruiters and hiring manager to coordinate 30+ interviews weekly

● Maintained Dataminr Candidate Interview calendar, used various scheduling programs such as GoodTime and

Greenhouse

● Resolved scheduling issues through solution-based actions quickly

● Improved productivity initiatives while coordinating itineraries and scheduling appointments

● Coordinated ongoing LinkedIn training and personal development courses for team members

Beacon Hill Staffing Group, Front Desk Receptionist (Temp) 12/2019 - 02/2020, New York, NY

● Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel

● Maintained files and records by implementing effective filing systems that boosted efficiency and organization

● Transcribed phone messages and relayed to appropriate personnel

● Greeted guests at front desk and engaged in pleasant conversations while managing check-in process

● Resolved customer issues quickly and notified supervisor immediately when problems escalated

● Responded swiftly to room requests and other inquiries made via establishment website, email, or phone

Jenny Craig, Consultant

04/2018 - 11/2019, New York, NY

● Educated 40+ clients weekly on Jenny Craig's program and created individualized plans

● Taught the science of weight loss and promoted healthy eating habits. Drove new revenue, brought in new clients through referrals and initiative-taking outreach efforts

● Met sales goals while serving as a valued client educator and advocate

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Education

University of Maryland Global Campus - Master of Science : Management with Human Resources

08/2019 -02/2021, College Park, MD

East Stroudsburg University of Pennsylvania - Bachelor of Science : Exercise Science, Sport, and Exercise Conditioning 01/2015 - 05/2017, East Stroudsburg, PA

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