jasmine watkins

Antioch, CA *****

ad12m5@r.postjobfree.com

+1-707-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

BLVD Residential - Antioch, CA

July 2023 to November 2023

• Inspect property conditions and coordinate maintenance activities.

• Manage budgets, accounts, rent collections and tenant notices.

• Create and distribute marketing materials to attract new tenants.

• Maintain organized and updated resident files and records.

• Report any problems or issues to the property manager.

• Scheduled repairs when tenants report problems with appliances and other equipment with software

(Appfolio).

Leasing Consultant (Temp)

FPI Management - San Jose, CA

June 2022 to May 2023

Answer all inbound calls from tenants, prospects, vendors etc.

• Direct calls to appropriate personal or department

• Greeted all prospects, tenants and guest

• Promptly responded to tenant complaints and concerns for portfolio (200+units)

• Collect rent payments

• Completed final walk throughs for move-ins with tenants to identify required repairs.

• enter work orders

• Receive and submit maintenance request to Yardi Voyager

• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move- in process

• Inspected properties before and after new tenant move ins to schedule maintenance, cleaners, and other services.

• Resolve conflicts between tenants regarding noise, encroachments and parking.

• Distribute and follow up renewal notices. • Show apartments and prepare leases.

• Respond to messages and inquiries from various parties and use well develop active listening and open-ended questioning skills to promote quick issue resolution Greeted clients, showed apartments, and prepared leases. Held high approval rating and maintained customer loyalty with top-notch service. Administrative Assistant

Cushman & Wakefield Temp assignment - Milpitas, CA May 2022 to June 2022

Greeting clients in a friendly and professional manner, welcoming customers to the facility and answering their questions about available properties.

• Communicating with owners to coordinate lease signings, rent payments, maintenance requests, and other tasks related to managing rental units

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Managed over 50 customer calls per day.'

Administrative Assistant

PTLA Real Estate Group - Walnut Creek, CA

January 2022 to May 2022

Serve in administrative support roles for corporate clients in diverse industries, including, education, manufacturing, real estate Manage front-desk reception administration, spreadsheet creation, coordination of meetings and expense/PO management Demonstrated ability to learn organizational process, workflows, policies and procedures of various companies Handled a range of administrative support and office management functions for clients Answered telephones and assistant customers, rapidly resolving customer issues and building issues Assisted administrative officer with all HR related documents, applicants as needed Calendar management Travel Management Maintained the Salesforce platform by monitoring support tickets, user issues, and employee work flows Work with both Zoom and Webex platforms.

Front Desk Receptionist

Aarons Flooring Company - El Sobrante, CA

January 2019 to November 2021

Fielding customers service questions and routing calls.

• Maintain supply inventory and place orders as needed.

• Acted as a liaison between the company and priority clients, maintaining vendor relationships

• Screened and directed calls, took messages

• Greeted customers warmly and genuinely

• Answered incoming calls, directed visitors

• Faxed, copied, and scanned documents Kept reception area clean and neat to give visitors positive first impression. Confirmed appointments, communicated with clients and updated client records. Restocked supplies and placed purchase orders to maintain adequate stock levels. Answered and quickly redirected large volume of calls on central system.

School Service Assistant

Palmer Park Elementary school - Detroit, MI

January 2013 to January 2018

I provided administrative and instructional support services Key responsibilities included: Small group instruction

Lesson Planning Conferenced with Parents Used data analysis to increase student achievement. Coordinated After school Programs for kids.

Education

High school diploma

Hemet High School - Hemet, CA

September 2005 to June 2009

Skills

• Yardi

• Calendar management

• Office management

• Property leasing

• Salesforce

• Assistant manager experience

• Property management

• Fair Housing Regulations

• Microsoft Outlook

• Accounts Payable

• AppFolio (2 years)

Certifications and Licenses

Fair housing

April 2023 to April 2023

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