EMILY L. WILLIAMS

**-* ****** ***** *****

Gorham, Me. 04038

207-***-****

ad12lb@r.postjobfree.com

BACKGROUND SUMMARY

An energetic professional with demonstrated skills in multi-tasking and customer service with a healthcare, focus Experienced with a variety of office equipment and software programs including Word and Excel. Certifications in Leadership and Registered Medical Assistant.

Mercy Respiratory Center, Westbrook, ME 2020-Present

Medical Assistant-RMA

Responsibilities include rooming patients, vitals, testing for covid, strep and flu, performing EKG’s and breathing treatments if needed. Other duties involve putting orders in the chart including any testing that was performed, ordering x-rays, communicating with offsite laboratory, involved with the PSR’s in providing a smooth transition to the clinic.

Yarmouth Express Care, Yarmouth, ME 2020-2020

Medical Assistant-RMA

Duties include rooming patients, taking vitals, updating history and physical, getting chief complaint, assisting provider with wound care, removal of sutures, EKG, phlebotomy, help with COVID phone calls. Working with my team to make sure the department runs smoothly.

Mercy Gastroenterology, South Portland, ME 2018-2020

Medical Assistant-RMA

Responsible for rooming patients, gathering medical history, updating patients chart, stocking and cleaning room, speaking with Insurance companies to obtain prior authorizations, obtaining vital signs, work with Scheduling department to provide adequate work flow.

Mercy Hospital, Westbrook, ME 2017- 2018

Patient Accounts Representative

Responsible for timely receipt of payments; minimizing debt accrual, reconciling all necessary data. Serves as a point of contact for customers or external vendors in response to inquiries and unresolved issues.

VNA & Hospice of Vermont & New Hampshire, Lebanon, NH 2010 – 2017

Scheduling Manager

Oversees automated and self-scheduling of professional and paraprofessional staff. Manages call center including customer and family complaints. Coordinates day- to- day client care with other management. Maintains integrity of the system through statistical data. Preparing for orientation of new staff.

Other Professional Experiences

Portland Gastroenterology, Portland, Maine, Endoscopy Technician 2006-2010

Portland Foot and Ankle, Portland, Maine, Medical Assistant/Surgery Scheduler 2002-2006

VNA Home Health Care and Community Health Services, Portland, Maine, Billing 1996-2002

EDUCATION

ISSA- Fitness Trainer 2019

Herzing University, On Line Curriculum 2018

Medical Assisting Refresher-Registered Medical Assistant Certification

Andover College, Portland, Maine 2006

Associates Degree- Medical Assisting

St. Joseph’s College, Standish, Maine 2004

Associates Degree -Business

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