Wayne Blanks

612-***-**** ad12kn@r.postjobfree.com Columbia Heights, MN 55421

SUMMARY

Innovative Machine Operator offering 10+ years of experience handling tool performance, testing

and effectiveness. Proven resourcefulness at understanding complex regulatory and organizational

guidelines governing worker safety. Exceeds outlined goals to streamline operations and maintain

clean, safe work environment. Honed approach to selecting raw material, adjusting performance

levels and troubleshooting common problems.

SKILLS

Safety awareness

Sustainable business models

Palletizer

Business ethics

Warehouse picking

Supply chain and inventory management

Shipping operations

Material handling

Deadline-driven

RF scanner

Customer service-oriented

Materials movement

Business problem solutions

Material inventory

EXPERIENCE

Order Picker, Lindenmeyr Munroe, August 2021- Present

Responsible for reading incoming orders and selecting the correct items from the warehouse

Shelves before staging them for delivery.

Operate forklift and other heavy machinery, updating inventory using a RF system and using a printer to complete order tage.

Forklift Operator, International Paper, October 2018-February 2019

Shakopee, MN

Maintained current forklift training and certification as required by company policies.

Transported material to correct locations and documented inventory changes.

Inspected lifts before use to prevent damage to goods.

Reported safety and quality issues to management.

Organized warehouse and arranged items following procedures and safety rules.

Located, pulled and prepared orders.

Forklift Operator, Award Staffing, November 2016-October 2018

Woodberry, MN

Maneuvered forklift over and around loaded pallets, boxes and other materials.

Examined empty pallets for damage and moved pallets to proper storage areas.

Estimated weights, heights and centers of balance to make precise placements.

Operated forklift to transport goods throughout warehouse.

Documented all tally sheets, slot changes, shuttle transfers and other paperwork.

Picked orders from storage, wrapped and staged for shipments.

Inspected forklift daily before operating, corrected low fluid levels and followed operating

procedures, guidelines and safety rules.

Customer Service Manager, Super America, August 2015-January 2016

Blaine, MN

Delivered fast, friendly and knowledgeable service for routine questions and service

complaints.

Established positive rapport with customers, managers and customer service team members to

maintain positive and successful work environment.

Maintained knowledge of company products and services to promptly resolve complaints and

concerns.

Assisted staff with resolving complex customer issues and implementing targeted solutions.

Investigated sensitive customer service complaints and delivered prompt resolution to

customer satisfaction.

Upheld strict quality control policies and procedures during customer interactions.

Provided outstanding service to new and long-standing customers by attending closely to

concerns and developing solutions.

EDUCATION AND TRAINING

Associate of Science

Business, National American University - Rapid City, Brooklyn Park, MN June 2015

CERTIFICATIONS

Word Processor, Power point, Information Literacy Training - 3

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