Customer Service High School

Christy Chischilly

P.o. box A***, Tsaile, AZ, *6556, US + 928-***-**** + **************@*****.***

PROFESSIONAL SUMMARY

The goal of the housekeeper was to provide excellent service to both internal and external customers

Professional with a positive attitude and the ability to work a variety of hours.

With excellent dusting, vacuuming, and mopping skills, I am determined and passionate.

Focused Housekeeper with a reputation for thorough cleaning,

Housekeeper with prior hotel room detailing and upkeep experience

Efficient [housekeeping] is capable of completing all tasks on time.

Committed to providing a clean and pleasant environment for all customers and visitors.

Cleaning expert with [18+] years of experience in [housekeeping/Inspector] of environments.

Housekeeper with [18+] years of experience cleaning rooms.

SKILLS

‘* Fluent in English and Navajo © Hardworking

© Dusting

* Housekeeping

Folding clean laundry

Guest amenity replenishment

* Closet detailing

Restroom detailing

+ Hospitality background

Physically strong

‘* Communication skills Excellent oral and written communication

* Focused and detail-oriented

Bloodborne pathogen training

* Stocking bathrooms

+ Reporting and documentation

Managing supply inventory

Vacuuming and sweeping

‘* Light fixtures and ceiling fans Organized

‘* Customer service

EDUCATION

High School - 1997

Red Mesa Unified High School, - Teec Nos Pos, AZ

Diné College - Tsaile, AZ

WORK HISTORY

Housekeeper

‘+ Removed bed sheets and towels from rooms and used [Type] pre-treater prior to washing to restore all linens to pristine condition,

‘* Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.

+ Removed waste paper and other trash from premises to designated area.

+ Interacted with guests in a positive manner, which increased customer retention by [Number]% when performing daily job tasks.

+ Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom

items.

‘+ Changed the bed linens and gathered the soiled linens to be washed.

‘+ Used a cloth to dust picture frames and wall hangings.

+ Disinfected and mopped the bathrooms to keep the facilities sanitary and clean.

+ Cleaned the walls, carpets, and light fixtures on the spot

* Did a thorough cleaning of the walls, windows, shades, and curtains.

‘+ Arranged for extra room bedding, linens, towels, and furniture to be provided to accommodate guests with special needs.

+ Rotated linens in storerooms and replenished supplies when they became depleted.

‘* Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me.

‘+ Emptied waste paper and other trash from premises and moved to appropriate receptacles.

‘+ Maintained the freshness of the bathrooms by cleaning, sanitizing, and replenishing supplies every [Timeframe]

‘+ Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness.

‘+ Restocked room supplies such as facial tissues to add a personal touch with each job.

‘* Quickly responded to patron requests for linens and [Type] items, resulting in a [Number]% increase in customer satisfaction on company

scorecards.

+ Restocked linens and cycled towels and sheets in all areas of the full-service hotel-based spa.

Housekeeper - October, 2021 to July, 2022

Xanterra Parks & Resort South Rim - Grand Canyon Village, Arizona City

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