Logistics Customer Service
Resume:
OBJECTIVE
I was in the Logistics Clerk Jobs, for last 21 years.
I am proficient in the following:
Billing processing logistics truckload,
Dock Operations processing dock paperwork.
OS&D (overages, shortage & damaged freight)
Will Call in house, Appointment Clerk in large volume loads. Will Call Appointment Clerk for residential deliveries. LAURI TAYLOR
Burnsville, MN 55306
******-****@****.***
JOB HISTORY/DUTIES
General Office Clerk
Yellow Freight
Burnsville,MN
Start Date: October 2011 End Date: July Reason for Leaving: Company filed Bankruptcy DISPATCH My job was to dispatch city drivers in the mornings prepare and check accuracy On the driver's paperwork, enter in the system info that could be missing. Dispatch the out for deliveries for that day. Unknown
Unknown DRIVER CHECK
My job was to process City Drivers paperwork for end of their day I would check each BOL the driver turned in for discrepancies, if any. Scan in the BOL's the driver has picked up, into the billings system, once billed, I would print and send it to dock for the trailer to be worked. In all Delivery Receipt's at the end of night into the imaging system DOCK
OPERATIONS Process Inbound/Outbound trailers for Over the Road Drivers and the trailers that needed to be sent to dock from other terminals to be worked. Enter in excel spread sheet all the information (i.e. bill count, hazardous paperwork.) OS&D Damages and Refusal of Freight. I would contact the shipper the freight came from via email or phone call. Get in writing, how they would like Yellow to process this shipment. Whether returned to them or sent to salvage or dispose of.
Genral Office Clerk
Roadway Express
Eagan,MN
Start Date: February 2001 End Date: August 2008 Reason for leaving, Lay Off Company merged with Yellow Freight
Unknown
DRIVER CHECK
My job was to process City Drivers paperwork for end of their day I would check each BOL the driver turned in for discrepancies, if any. Scan in the BOL's the driver has picked up, into the billings system, once billed, I would print and send it to dock for the trailer to be worked. In all Delivery Receipt's at the end of night into the imaging system. Unknown LINEHAUL DISPATCHER I did this job for a short time. I will gather all the information I nee d to have the proper paperwork for the Over the Road Drivers. I will call that driver and let him know his freight is ready to go. Enter the time I call the driver And when he arrived, I would enter time driver departed.
Unknown
I collected on past due accounts that had outstanding balances up to 180 days delinquent. Averaging from $250 - $5000 past due accounts.
ADDITIONAL SKILLS
Microsoft, Outlook, Excel, Scanning, Coping, ComputersI have experience in Microsoft, Outlook, Excel, Scanners, Copiers, Computers. (10+ years) Customer Service / Appointment Clerk / Dispatch Assistance / Dock Operations Clerk / Driver Check- In (billing) / Export Document Clerk (10+ years) Phone etiquette (10+ years) Customer service Freight Clerical experience (10+ years) Microsoft Access Windows Guest services (10+ years)
NOTES AND ACTIVITIES
SUMMARY: OBJECTIVE I have been proficient in logistics: 21 yrs In those jobs, I have done Business to Business Collections. Billing, Dock Operations, OS&D ( overage, shortage &damaged freight) Customer Service in Will Call in house & Residential Deliveries. Appointments for delivery to Customers.,STATEMENTS: NOTES AND ACTIVITIES SUMMARY: Energetic and follows all tasks. Team player is a plus.,COURSES: January 2022 to January 2026 EDUCATION
DEGREE: High School Diploma
Major: General Studies
LaSalle High School
Courses:
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