EARL FRANCIS JR

*** ******** ***

GRAND PRAIRIE, TX 75052

469-***-****

ad12dw@r.postjobfree.com

SUMMARY

Experienced salesperson with demonstrated strategic planning, problem solving and team building abilities. Successful at bringing in and training staff to handle customer needs. Motivational, diplomatic and respectful of those from different backgrounds.

SKILLS & ABILITIES

Issue resolution, customer service, customer retention, relationship development, purchase and planning, sound judgement

EXPERIENCE

7/ 2023 Globe Life Liberty National Division Arlington,Tx

Sales Agents

Prospect for leads

Assist with claims processing

Build customer route

5/2023 Already Gear Dallas, Tx

Sales Agent

*Prospect for leads

*Sales

*Source merchandise

*Graphic Design

*Invoicing

*Manufacture

6/2021- 9/2021B Sewn Inn Fayetteville, Ar

Concierge

Assist customers with machines

Affect minor repairs

Schedule major repairs

Upsell to newer units

Ship and Recieve

8/2016– 4/2020 Smooth Vapes -- Fayetteville Fayetteville, AR

Owner/Manager

Developed business and marketing plans and prepared

Mentored newly hired employees to take on responsibilities and tasks with understanding.

Owned and managed daily operations of retail business, including supervising employees and providing onsite training and continuing education to staff.

Interviewed, trained, and supervised up to 3 employees, to achieve sales goals.

Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.

Reconciled daily sales, returns, and financial transaction reports and prepared bank deposits.

Created unique recipes for new vaping flavors.

Cultivated engaging and lively setting for patrons to learn about the devices and other products.

Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.

Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.

Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.

Maintained functional and neat building areas to meet all business needs and deliver professional appeal to customers.

Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.

Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.

Stayed abreast of all federal regulations to ensure compliance of organization's processes.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Managed financial functions such as operations budgeting, accounts payable and accounts receivable, and payroll.

Provided organizational leadership and established business vision to achieve sales, profit and revenue goals

Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.

Maintained up-to-date knowledge of all statutory requirements and regulations.

Kept up-to-date on all regulatory changes affecting business operations.

Conferred with customers to understand needs and finalize purchase orders.

Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.

5/2011 8/2014 – Autoclub of Mo. (AAA) Bentonville. Ar

Insurance Agent

Upsold products to policyholders and potential new clients.

Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.

Offered policy guidance and management to promote asset protection.

Developed insurance cross-selling opportunities in partnership with third party insurance companies.

Cultivated professional relations to establish long-term profitable partnerships.

Engaged customers and provided high level of service by carefully explaining details about documents.

Provided quick turnaround time when customers called with questions, usually same day.

Analyzed customer needs and provided best options, upselling products and services.

Drove client retention by increasing savings opportunities and identifying premium discounts.

Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.

Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.

EDUCATION

5/92– 5/93 Pittsburgh Institute of Mortuary Sciences Pgh., Pa

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