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Customer Service Air Conditioning

Location:
Forest Park, GA
Salary:
19
Posted:
December 18, 2023

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Resume:

OBJECTIVE

To gain a permanent position within an established company that will utilize my skills as a HVAC technician.

PROFESSIONAL SUMMARY

●Knowledge and training of air conditioning, refrigeration, heating systems and electricity.

●Strong customer service skills

●Ability to utilize multiple hand tools and equipment

●Troubleshooting and diagnosis repair needs

EDUCATION

Everest Institute, Decatur, GA March 2011 – November 2011

Heating Ventilation and Air Conditioning Diploma Program

HVAC Training:

Air Condition Systems Heating Systems Wiring Safety Troubleshooting

Circuit Diagrams Power Sources Heat Pumps Gas Furnace Design

Copper Piping & Soldering Pressure & Temperature Charts Testing Instruments

Diagnostic & Repair Printed Circuit Boards Refrigeration & Electrical Theory

Southside High School, Atlanta, GA Graduated 2006

Diploma Received

Everest Institute, Decatur, GA Graduated 2011

Diploma Received

WORK HISTORY

JCP Logistic Center---Forest Park, Ga. May 2017---January 2019

Merchandized Stockhandler

●Operate PDA guide to display dms knowledge

●Operate pit equipment to relocate merchandise with a safe awareness

●Work each department receiving, reverse, shipping and unisort

●Well proper protective gear while changing a bale and relocating it to it's staging area

Target—Atlanta, GA August 2016 -- December 2017

Unloader/Stocker

●Utilize RF gun to stock, search for information and locate merchandise

●Perform repetitive assignments within a time goal given

●Stock produce and frozen foods accordingly using first in first out protocol

●Report to work as scheduled on time and also attend each huddle that we have

Electrolux – Memphis, TN April 2016 – June 2016

Assembly Line Worker

●Worked as a team to assemble top brand stoves and ovens within a set goal time

●Used a variety of tools such as hand and air

●Maintain a clean, safe and productive work area

●Always wear your personal protective equipment

Family Dollar – Memphis, TN March 2016 – April 2016

Customer Service Representative

●Unload truck to be loaded with merchandise

●Assist customers in their everyday needs

●Count register and maintain a safe and clean work environment

Toys R Us – Memphis, TN October 2015 - March 2016

Store Receiving Specialist

●Perform daily audits and cycle counts

●Write, build and ship manifest for specialized customers

●Use r/f and scan gun to locate and pick up orders sent to equipment

Target – Atlanta, GA November 2014–August 2015

Unload/Stock

●Unload trailer stocked with valuable goods.

●Unload valuable good from beltline to be staged into its correct position

●Asset guest and team members

●Operate various equipment to insure a proper job is done

AutoZone Auto Parts – Atlanta, GA February 2013 – January 2014

Sales Representative

●Accomplished daily tasks and store goals

●Knowledgeable of parts and how they work

●Achieve awesome customer service

●Experience with safe control and counting of registers

●Ordered and stocked inventory throughout store

●Floor monitoring

Willie A. Watkins Funeral Home - Atlanta, GA July 2009 – December 2014

Maintenance Assistance

●Maintain the neatness of buildings and facilities

●Served as a liaison between loved one’s family members and funeral home receptionist

●Assure that great customer service is provided to family members

Norred & Associates - East Point, GA April 2008 - April 2011

Security Officer

●Ensured safety of the public

●Prevented criminal activity

●Assisted fellow officers with incidents

Air Services Logistics – College Park, GA October 2006 – April 2008

Warehouse Agent

●Drove cargo to flight line ready to load on airplane.

●Assisted with projects

●Performed quality control and inventory of shipments for next day delivery

CERTIFICATIONS

Heating Venting & Air Conditioning EPA Universal – December 2011



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