Sabrina Belcher

**** *********** **, *******, ** 28602

Phone: 828-***-****

Email: ad12cr@r.postjobfree.com

Objective

A position as a customer service representative.

Ability Summary

Experience in answering inquiries and obtaining information for general public, customers, visitors, and other interested parties.

04/2021 - 01/2022 Customer Experience Professional Lowes Corporate Payables, North Wilkesboro, NC

Customer service representatives interact with customers to handle complaints, process orders, and answer questions.

10/2020 - 02/2021 Customer Service Reprensentative Concentrix, Hickory, NC

Taking inbound calls for AT&T, taking customers' requests for their accounts, adjusting bills, adding new services/equipment, etc.

01/2018 - 10/2020 Assembler

Hickory Springs Mfg Co., Hickory, NC

Running a rivet machine, putting together hinges for recliners and pull-out sofas. Running several other machinery, assembling adjustable beds, etc. 06/2016 - 02/2017 New Call Representative

Fleetnet America, Cherryville, NC

Take incoming calls from truck drivers or their dispatch, assist the problem, pin point exact location of driver, gather information needed for repairs, Dispatch to a coordinator to order service from a mechanic. Etc. 02/2016 - 05/2016 Home Health Aid

Keep Me Home, West haven, CT

Assist with the health aide of elderly patients in their homes the times needed to avoid Nursing Home admittance.

06/2014 - 01/2015 Front Desk Receptionist

LaQuinta Inn, Hickory, NC

Make reservations, Process credit card payments or Com Checks, sign people in and out of rooms, mark rooms clean or dirty. Etc.

07/2013 - 03/2014 Bartender Extra

Corner Pockets II, Hickory, NC

Mixed and served drinks to patrons, directly or through waitstaff. Took inventory and ensured bar was properly stocked. Also performed cleaning duties and other tasks as assigned.

05/2013 - 03/2014 Customer Service Representative (Customer Service Convergys, Hickory, NC

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Also sold internet and cable services to customers.

Employment History

Education History

General High School Curriculum

High School Diploma

St. Stephens High School, NC

Additional Employer Searchable Items -

Desired OccupationCustomer Service Representatives Desired Salary$16.75 hourly (Approx. $35,000 annually) or more Desired Job Location

Alexander County, Burke County, Caldwell County, Catawba County, Iredell County, Lincoln County

Desired Job TypeDays : Mon, Tue, Wed, Thu, Fri

Shifts : Day

Employment Type : Regular

Full or Part Time : FT

Willing to Travel : No

Willing to Relocate : No

Willing to Telecommute : No

Drivers LicenseRegular Drivers License

Security ClearanceNo Clearance

Job Skills74 skill(s)

Tools and Technology51 Technology

58 Tools

Typing Speed40 wpm

Language/ProficiencyNone Specified

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