RO

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RALPH ORTIZ

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E: ad12bl@r.postjobfree.com 516-***-**** A: Floral Park, NY 11001

Professional Summary

Dedicated and results-driven IT Director with an exceptional 30-year track record of successfully navigating businesses through the ever-evolving landscape of cutting-edge technologies. Recognized for the ability to seamlessly integrate IT solutions with overarching business objectives, I bring a wealth of experience, management acumen, and leadership finesse to elevate and optimize company IT infrastructures.

Accomplishments:

Strategic Infrastructure Architect: At PRC Industries, I demonstrated my proficiency by orchestrating over 10 infrastructure builds in new facilities, resulting in a substantial 17% improvement in operational efficiency. This included the establishment of two state-of-the-art server rooms, underscoring my commitment to implementing robust and scalable technological solutions.

Business Intelligence Maven: Proficient in deploying business intelligence to drive strategic enhancements, I have a proven track record of perpetually addressing Key Performance Indicators (KPIs) to foster continuous process improvements. This strategic approach ensures that technology investments align with business goals and contribute to overall organizational success.

Team Leadership and Utilization Expert: As Chief Information Officer at PRC Industries, I led a dynamic team of seven IT professionals, fostering collaboration and innovation. I elevated staff utilization by an impressive 17% through strategic project assignments, targeted training initiatives, and adept load balancing, showcasing my commitment to team development and operational efficiency.

Hybrid Cloud Expertise: In response to the evolving IT landscape, I instituted a hybrid approach by implementing on-premises and cloud services (AWS, Azure), fortifying the company with Site-Disaster-Recovery capabilities. This strategic move ensures business continuity in the face of potential disruptions, reflecting my forward-thinking and adaptive leadership.

Visionary Technology Leadership: Throughout my career, I have pioneered and directed large-scale technology initiatives integral to long-term strategic plans. This includes staying at the forefront of emerging technologies, ensuring that the organizations I've served remain innovative and agile in the ever-changing tech landscape.

Mission:

Eager to leverage this rich tapestry of experience to contribute to a forward-thinking organization, I am poised to bring a potent combination of technical expertise, strategic vision, and operational excellence to drive transformative change and elevate your company's position at the forefront of the industry.

Work Experience

Chief Information Officer

PRC Industries, Inc. - Hauppauge, NY

03/2018 – Present

As the Chief Information Officer at PRC Industries, I have played a pivotal role in steering the company's technological landscape. I established and led a dynamic team of seven IT professionals, fostering a collaborative and innovative work environment. During my tenure, I spearheaded more than 10 infrastructure builds, showcasing my expertise in orchestrating complex projects.

One notable achievement includes the creation of two state-of-the-art server rooms, significantly enhancing the company's technological capabilities. Managing inventories exceeding $3,000,000 with precision, I implemented strategic initiatives that resulted in an impressive 17% improvement in staff utilization through project assignments, targeted training initiatives, and adept load balancing.

In response to the evolving IT landscape, I instituted a hybrid approach by implementing on-premises and cloud services (AWS, Azure). This strategic move fortified the company with Site-Disaster-Recovery capabilities, ensuring seamless business operations even in the face of potential disruptions.

Additionally, I have been at the forefront of pioneering and directing large-scale technology initiatives integral to the company's long-term strategic plans. My role involves continuous evaluation of emerging technologies to ensure the company remains at the forefront of industry trends.

Director of Information Technology

PRC Industries, Inc. - Hauppauge, NY

03/2016 - 03/2018

As the Director of Information Technology, my responsibilities included conducting meticulous analyses of departmental functionalities and aligning technology priorities with business imperatives. I proactively identified and capitalized on opportunities for application optimization, redesign, and development.

During this period, I played a key role in implementing robust technical application support and information technology policies. These initiatives significantly advanced investment outcomes and performance metrics, showcasing my commitment to achieving operational excellence.

In response to the company's growth, I actively contributed to ongoing network design, reevaluation, and optimization. This involved staying abreast of technological advancements and aligning the company's IT infrastructure to support future expansion.

Senior Systems Engineer

Havas Discovery - Mineola, NY

05/2006 - 02/2016

At Havas Discovery, I served as a Senior Systems Engineer, where I streamlined troubleshooting processes to enhance system support and communication. I was responsible for configuring new systems and protocols, adhering strictly to company guidelines and user preferences.

One of my significant contributions was the implementation of network design and optimization strategies to accommodate the dynamic growth of the company. This involved a keen understanding of the company's evolving needs and ensuring that the technological infrastructure was scalable and efficient.

Director of Information Technology

Jordan Services, LLC - Westbury, NY

06/1994 - 03/2006

As the Director of Information Technology at Jordan Services, I led initiatives in identifying opportunities for application optimization, redesign, and development. My responsibilities extended to tracking and controlling information technology operating budgets and conducting cost-benefit analyses for pivotal IT spending initiatives.

I led a high-performing team for software engineering services, offering vital support to key clients in development efforts. This included establishing standards, determining specifications, and creating Service Level Agreements (SLA) and Operational Level Agreements (OLA).

Collaborating closely with management teams, I meticulously planned, developed, and executed technical strategies aligned with the client's visionary objectives. This multifaceted role involved reviewing and assessing architecture design, implementation, testing, and deployment needs to discern project requirements and costs.

Business Owner/Operator

Nova Consulting Services - Forest Hills, NY

08/1985 - 05/1994

As the Business Owner/Operator of Nova Consulting Services, I orchestrated end-to-end business processes, maintaining proficiency and driving profitability. Serving as the primary point-of-contact with suppliers and contractors, I ensured seamless alignment with inventory expectations.

Queensborough Community College of The City University of New York

Oakland Gardens, NY

Skills

Integrity and Transparency

Communication

Team Leadership

Business Requirements

Financial Processing

MS-SQL/ MySQL and .Net

Jira

Fortinet, FortiGate

Office365

Cyber-Security

Windows Servers/Active Directory

Hyper-V/VMware

Project Management

Data Analysis

Infrastructure Design and Management

Certifications

ITMLE® (Information Technology Management and Leadership Executive)

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