TODD STEIN

**** ********* **.

TINLEY PARK, ILLINOIS 60487

773-***-****

ad12bc@r.postjobfree.com

Professional Summary

Committed and hardworking customer service representative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Skills

Retail Transactions

Engaging with Diverse Customers

Hospitality and Accommodation

Adaptable and Flexible

Work History

September 2016 - Current

Mariano's - Frankfort, IL

Front End Associate

Helped customers complete purchases, locate items, and join reward programs.

Welcomed and engaged customers, offering assistance with finding or retrieving merchandise.

Worked flexible schedule and extra shifts to meet business needs.

Drove customer loyalty and consistent sales through friendly service and knowledgeable help.

January 2016 - Current

ADVANTAGE SALES & MARKETING

Event Specialist

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services

Set up and arrange displays or demonstration areas to attract the attention of prospective customers

Transport, assemble, and disassemble materials used in presentations.

December 2010 - Current

PET CARE

Pet care provider

Feed and water animals according to schedules and feeding instructions

Examine and observe animals to detect signs of illness, disease, or injury

Answer telephones and schedule appointments.

June 2006 - November 2009

DOGGIE BATH HOUSE

Customer Service

Answered telephones, scheduled appointments, Handled cash and credit card transactions, balanced register at the end of the day, and made bank depositsResponded to clients' questions about grooming needs

January 2004 - April 2006

JACKSON HEWITT TAX SERVICE

Tax Preparer

Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables

Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum

Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.

October 2002 - March 2003

PITNEY BOWES MANAGEMENT SERVICES

Customer Service

Operated office machines, such as PCs, copiers, and fax machines; used postage meters; unloaded large sacks of mail and hand sorted if necessary. Responsible for daily inter-office mail deliveries

February 1993 - December 2001

POSTAL PLUS

Manager

Assist customers by providing information and resolving their complaints

Establish or identify prices of goods and services and tabulate bills using internal price lists

Managed personnel, including permanent and seasonal employee registers, and made bank deposits daily; responsible for a flow of up to 25 packages daily, increasing to 100 per day, during busy holiday periods.

Education

January 1993

COLUMBIA COLLEGE CHICAGO, IL

Bachelor of Arts

Contact this candidate