Christine Smith-Sandhurst

Omaha, NE *****

ad12b7@r.postjobfree.com 402-***-****

Detail oriented, fast learning individual with a background in healthcare and customer service seeks position that is challenging, fast paced, and customer oriented.

Work Experience

Restaurant Management

Elegant Edge Events To Go

2023 – Present

Manage daily operations of the restaurant

Coordinate catering events

Communicate with clients

Schedule events with corporate clients

Create online ordering menu

Office Associate II

University of Nebraska Medical Center

2020 – 2023

Coordinate faculty yearly evaluations

Maintain medical certifications status for faculty

Coordinate daily operations for the EM office

Organize department events

Outreach Program Coordinator

RMH Business Services

2019 to 2020

•Create and run service projects for the company

•Create and organize all workshops and team building opportunities

•Create quarterly news letter

UNO Program Coordinator

University of Nebraska at Omaha

2017 to 2020

•Provide administrative support for the School of Interdisciplinary Informatics

•Provide travel support for the college:

•Provide dual enrollment support for the school

•Assist unit director on course scheduling, classroom assignments and course rotation strategic planning

Pathology Office Assistant

University of Nebraska Medical Center

2016 to 2017

•Maintain and document quality assurance of anatomic pathology specimens

•Write policies and procedures for pathology department

•Assist pathologists with providing efficient daily operations

•Assist with maintaining pathologist curriculum vitae

Client Service Liaison

University of Nebraska Medical Center 2012 to 2016

•Maintain relationships with clients by answering all questions, faxing results, and ensuring all orders are accurate and the order is billed appropriately.

•Assist staff with providing efficient and effective daily operations

•Write department policies and procedures

•Maintain client accounts by keeping all client contact information current

Client Service Lead

University of Nebraska Medical Center 2009 to 2012

•Maintained relationship with clients by answering all questions, faxing results, and ensuring all orders are correct

•Answered questions and provided comfortable atmosphere for patients

•Prepared all specimens for testing utilizing triage from multiple sources, processed orders through the computer system, and delivered to the appropriate areas in the lab

Lead Laboratory Assistant University of Nebraska Medical Center 2006 to 2009

•Scheduled staff for rotating shifts

•Trained incoming staff

•Oversaw general operations for the lab

•Performed phlebotomy for emergency room and general patient care areas

•Prepared specimens for testing

Certified Nurse Assistant

Quality Living Inc 2001 to 2006

•Coordinated activities for family members and clients

•Supervised health care of clients

•Created new training classes for employees and education classes for families

•Trained incoming staff

•Provided tours promoting Quality Living Inc. to families and financial donors

•Performed Medication Aide duties for long term care, assisted living facilities, and rehab areas

Education

Bachelor of General Studies in biology

University of Nebraska at Omaha - Omaha, NE

Additional Information

•Over five years of customer service experience.

•Extensive knowledge in administration and leadership

•Ability to work under pressure

•Proficient with using Microsoft Office Suite

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