Kayla Lee

*** ***** ***** ******

Apt #* Rear

Trenton, NJ 08608

609-***-**** / 609-***-****

Objectives

Enthusiastic food server with excellent hospitality service skills, who’s responsible, dependable, and encourage customer satisfaction by making them feel welcomed. Great with multi-tasking, memorization, and overall knowledge in a fast-paced restaurant environment. Seeking an opportunity to utilize and grow my experiences in the food service industry.

Experience

Burger King, Langhorne, PA

June 2022 – Present

Cashier

Operate cash register.

Process payment via cash, credit card, and debit card.

Count register drawer between shift change and night closeout.

Provide food order satisfaction for customers.

Work closely with manager(s), employees, and customers.

Prepare food in the food safety and sanitation restaurant guidelines.

Welcome customers as they enter the restaurant or approach the front counter.

Answer customer questions regarding limited time offers, menu, food, special orders, and drinks.

Assist with inventory by lifting and moving food, beverage products, and restaurant supplies to their designated area (as needed).

Stock drive-thru and front counter area with needed supplies (cash register paper/receipts, bags, napkins, condiments, and etc.).

Stock eat-in area with necessary supplies for take-out and dine-in customers.

Coordinate with co-workers in providing support services and assistance on creating a clean and healthy restaurant environment.

Resolve customer complaints gracefully.

Red Lobster, Lawrenceville, NJ

November 2022 – May 2023

Hostess/Server/Cashier

Greeted guests/customers in a professional manner as I gather information, such as party size before leading them to their accommodating table(s).

Provide menus for waiting customers or as I led them to their table(s).

Maintained full knowledge of the menu and limited time special offers.

Requested IDs for all alcohol beverages ordered.

Hand recorded food and drink orders to customers’ requests.

Delivered food and drinks to customers in a timely manner.

Thoroughly sanitized menus, tables, and seats for preparation of the next guests/customers.

Operated cash register by processing payments via cash, credit cards, and debit cards.

Counted register drawer between shift change and night closeout.

Worked closely with on duty manager(s), other servers, and customers.

Education

Trenton Central High School, Main Chambers Campus, Trenton, NJ

September 2019 – Present

Major Accomplishment: Cosmetology Certificate, April 2022

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