General Manager Service

Prince McCord ***

«drive Birmingham Alabama ***18 205-***-****

“Jor Moonglow drive Birm

Friendly and engaging team player and leader able to inspire staff to perform their be

pire onate about food and beverages. A multi

‘cord of inspiring great customer service 2

er inthe art of upselling,

Experience

RESTAURANT MANAGER AREA MANAGER FOR KFC 2013 TO 2022

ain, and coach over 30 staff members on customer service skill

Recruit, hire,

knowledge, sales, and health & safety standards.

+ Reduced costs by 7% through controls on overtime, operational efficiencies,

Consistently exceed monthly sales goals by a minimum of 10% by training F

techniques and by creating a featured food and beverage program.

REA MANAGER FOR JACKS FAMILY JUNE 28, 2022, TO PRESENT

Created a cross-training program ensuring FOH staff members were able

effectively in all positions.

Grew customer based and increased restaurant social media accounts by

»sromotions, engaging postings and contests.

‘reated and implemented staff health and safety standards compliance

ore of 99% from the Board of Health.

iccessfully redesigned existing inventory system, ordering and food

decrease in food waste and higher net profits.

cation

JELOR OF SCIENCE IN BUSINESS ADMINISTRATION JU!

MANAGEMENT JUNE

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