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Team Member Service Representative

Location:
Grand Blanc, MI
Posted:
December 19, 2023

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Resume:

Natalie Khoury

**** *********** ***

Grand Blanc MI 48439

810-***-****

ad127q@r.postjobfree.com

Skills

● I am proficient in Mac, PC, and Microsoft Suite.

● Time management skills

● Bilingual. Fluent in both English and Arabic.

● Communicative

● Adaptive team player

● Extreme attention to detail

● Excellent written and oral communication skills

Experience Dort Financial Credit Union, E-Service Representative September 2020 - Present Day

● Trained new employees

● Collected the necessary documents to close on consumer loans

● Processed consumer loans

● Offered assistance to fellow team members

● Organized and oversaw teller meetings

● Ensured that the VTM machines stayed in balance

● Referred members to the various loans, accounts, and products that fit their financial needs

Tim Hortons - General Manager October 2016 - September 2020

● Rotated between three different locations in Genesee County: Grand Blanc, Holly, and Flint

● Oversaw new hire training, whether a team member or new manager

● Cash management.

● Handled end-of-day deposits and ensured each location had a sufficient amount of change in registers

● Upsold products to customers to maximize sales.

Maintained customer satisfaction and informed clients about ongoing sales and promotions

Dairy Queen - Team Member July 2014 - Sepetember 2014

● Took customer orders, operated cash registers, and safely oversaw food preparation while adhering to FDA

guidelines

Education

University of Michigan Flint - Bachelors in Business Administration Marketing

September 2021- December 2023



Contact this candidate