PROFESSIONAL SUMMARY

Dedicated Customer Service Representative dedicated to

providing quality care for ultimate customer satisfaction. Dedicated to identifying customer needs and delivering effective solutions to all problems.

EMPLOYMENT HISTORY

Customer Service Sales Support

Electric Download Limited

1/2018 To 1/2019

Actively seeking out new sales opportunities through cold calling, networking, and social media.

Collecting feedback from client and then sharing it with internal teams.

Advertising company products and services to both

existing clients and potential new clients.

Performing market research to discover sales

opportunities and assess customer requirements.

Customer Service Representative

Newedge Financial Limited

2/2019 To 10/2023

Engage with clients to discuss and arrange payment plans and schedules that align with their current financial circumstances.

Respond to both incoming and outgoing calls from clients and other individuals.

Handled customer inquiries and ensured they were

directed to the appropriate department to resolve any issues when necessary.

Juggled tasks during calls by conversing with clients while simultaneously recording their concerns in the operating systems.

070********

ad126p@r.postjobfree.com

SKILLS

Problem Solving Skills [5 / 5]

Interpersonal Communication

Skills [5 / 5]

Time Management [5 / 5]

Multitasking Skill [5 / 5]

LINKS

LinkedIn

LANGUAGE

English [5 / 5]

Yoruba [5 / 5]

Oyindamola Omoniyi

CUSTOMER SERVICE REPRESENTATIVE

EDUCATION

Bachelor Of Technology

Federal University Of Technology Akure FUTA

Akure 8/2011 - 10/2016

Animal Production And Health

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