Naresh Kumar

ad126c@r.postjobfree.com

847-***-****

Over all 8 Years of IT experience in Sales cloud and Service cloud with design, development and deployment of

application using Force.com, Apex, Visual force and based Salesforce CRM, customization and development.

Worked on Lightning implementations and developed lightning components and controllers.

Hands on experience in developing custom code using Apex, Visualforce.

Strong hands on experience in design and development of SOAP/REST API Enterprise, Mule soft integration.

Strong hands on experience in developing triggers, batch, Queueable classes.

Proficient in SFDC Configurations- User Interface/Page Layouts, Tabs, Custom fields, Custom objects, Record Types etc.

Experienced in Lightening App builder, Process builder, work flow rule, Reports and Dashboards.

Agile and Scrum experience for delivering projects frequently and efficiently.

Good knowledge in application release management and deployment using Change sets, Force.com migration tool.

Comprehensive experience in identifying, debugging and solving issues in Salesforce.

Knowledgeable on Salesforce development best-practices, recommendations and limitations, Governance Limits,

Order of Execution, and platform configuration

Worked in all stages of Software Development Life Cycle (SDLC)i.e., Systems Analysis, Design, Development, Testing and Implementation.

Salesforce Technologies:

Apex Triggers, Apex Classes, Visual Force Pages, Lightning Apex Web Services, Force.com Eclipse IDE Plug-in, Workflow &Approvals, Dashboards, SOQL, SOSL, Reports, Custom Objects.

Force.com Tools:

Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool, ANT.

Web Technologies:

HTML5, JSON, CSS 3, XML, SOAP, Java Script, REST, WSDL, JENKINS, GitHub.

Other Technologies:

UNIX/Linux, MS Visual Source Safe, MS Visio, SQL Server, Team Foundation Server, RDBMS and MYSQL, SVN, DOORS,GIT, Agile Methodologies, Waterfall methodologies.

Education Qualifications:

Bachelor’s in Information Technology Engineering from JNTU, Hyderabad India

Daimler Trucks(DTNA), Portland

Salesforce CPQ Developer January’23 to Present

(Employer: Sysintelli Inc)

Responsibilities:

Participated in SDLC phases requirement gathering, analysis, and design of the applications.

Work closely with CPQ and Java application team.

Experience in working on API’s

Created Price Books, Products.

Familiar with Quote and Subscription creation process.

Experience in creating Batch and Scheduled classes and to Automate few Jobs on a daily and monthly bases..

Created Lightning Components and server-side controllers to meet the business requirements.

Experienced in migrating the standard and custom objects in standard experience to lightning experience.

Experience in Lightning Components, Lightning App Builder and Salesforce Lightning Design System (SLDS).

Environment: Salesforce.com, Salesforce CPQ, Apex, Triggers, Process builders, Changeset, Apex Jobs

Paypal, Chicago, IL January’21 to December 2023

Salesforce Developer / Lightning Developer

(Employer: Sysintelli Inc)

Responsibilities:

Participated in SDLC phases requirement gathering, analysis, and design of the applications.

Created Lightning Components and server-side controllers to meet the business requirements.

Experienced in migrating the standard and custom objects in standard experience to lightning experience.

Experience in aura framework, Lightning Components, Lightning App Builder and Salesforce Lightning Design System (SLDS).

Created multiple Lightning Components, added CSS 3 and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.

Key role in migrating company's salesforce instance from classic to lightning experience.

Customized Salesforce.com fields, page layouts, record types, searching, list views, queues, reports, and dashboards.

Used HTML, CSS 3 and JQuery for developing web pages and JavaScript for client-side validation.

Worked on service cloud module such as web-to-case, Escalation rules, Assignment rules.

Developed Apex Classes, Controller, Extension Controllers and Triggers in the application for various Business/functional requirements.

Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.

Developed various Custom Objects, Tabs, validation rules, Components.

Designed, developed and deployed Apex Classes, Triggers, and Validation rules for various functional needs within the application.

Developed and deployed workflows and approval processes for custom objects for different request types as per the requirement.

Customizing the Application version using Apex triggers, Visualforce pages and SOAP API.

Analyzed the existing design implemented to use Simplified for SSO configuration.

Integration of Sales cloud with external information systems using REST API & SOAP API web services.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com and checking the correctness of the data.

Environment: Saleforce.com platform, Apex Language, Lightning, Visual Force Pages, Data Loader, HTML5, Java Script, standard Objects, Page layouts, Reports & Dashboards, Custom Objects, Custom Tabs, AURA, Sandbox, data loading, Eclipse IDE Plug-in, TFS, Agile methodology, Marketing Cloud, ANT Migration Tool, Jira, Rally.

W.W Grainger, Chicago, IL

Salesforce Developer April’19 to December’20

(Employer: Sysintelli Inc)

Responsibilities:

Requirements gathering and doing configuration and customization according to business requirement.

Worked very closely with sales team and business analysts, performed detailed analysis of business and technical requirements, and designed the solution by customizing various Standard objects of Salesforce.com.

Worked on Sales cloud module such as web-to-lead, auto-response rules on standard objects like Account, Contact, Lead and Campaigns.

Customized Salesforce.com fields, page layouts, record types, searching, list views, queues, reports, and dashboards.

Experience in Object Oriented Programming (OOP), SOLID principles, Design Patterns, Object Relational Mapping (ORM), Code Optimization, Test Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), REST, SOAP, Web Services.

Used HTML, CSS 3 and JQuery for developing web pages and JavaScript for client side validation.

Worked on service cloud module such as web-to-case, Escalation rules, Assignment rules.

Developed Apex Classes, Controller, Extension Controllers and Triggers in the application for various Business/functional requirements.

Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.

Developed various Custom Objects, Tabs, Components and VisualForce Pages and Controllers

Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Created and deployed Several Reports using salesforce.com platform.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Utilizing Desktop Integration for Salesforce for Outlook.

Developed and deployed workflows and approval processes for opportunities and products / assets management.

Created and used Email templates in HTML5 and Visualforce

Worked on DOORS Requirements Management, Requirements Analysis and Specification and Traceability Analysis.

Replaced JavaScript button functionalities for applications.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.

Environment: SFDC, CRM (Force.com, Sales Cloud, Service Cloud), Apex, Data Loader, DOORS, Controllers, Java, Visual Force Pages, XML, Triggers, SOAP API, SalesForce.com sandbox, AJAX, REST, JASON

Progressive Insurance, Cleveland, OH

Salesforce Developer/ Admin July’16 to March 2019

(Employer: Sysintelli Inc)

Responsibilities: -

Involved in Business requirement meetings like gathering information for IT team and analyzing the information provided by Business.

Lead Scrum calls Coordinated onsite and offshore team for scrum calls.

Sent meeting notes and invites as per business requirements after and before the call.

Interfaced with Business user to update the business requirement document as well as testing document.

Analyzed the existing process to build an Architectural Design for Real Time Process.

Developed Technical Design Document after analyzing the different scenarios.

Mainly worked with Lead & Case Management in SFDC.

Created page layouts, organized fields and other components on a record detail and edit pages, Developed Classes, Triggers, Visualforce pages and controllers.

Integrating the application with SOAP Web services.

Used SVN for version controlling.

Worked on Email handling for assigning the leads to Agents.

Used Dashboards and reports to show the performance of the offices and time taken to assign Leads.

Been a part of Unit testing and guided my offshore Developers.

Developed custom objects and custom tabs for various modules of applications.

Written numerous SOQL and SOSL queries using Force.com explorer.

Prepared various test cases to test the functionality of the code in accordance to the governor's limits.

Environment: Salesforce Enterprise Edition, Apex, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Escalation rules, Security controls, Email Services, Sandbox data loading, chatter, SVN,Force.com Eclipse plug in, Unit testing, Import Wizard.

Serco, Hyderabad, India

Business Analyst August’12 to December’14

Responsibilities:

Responsible for gathering requirements and preparing technical design document.

Configured Workflows to send email alerts to seekers and connectors as per requirements.

Created multiple email templates that needs to be sent to connectors and seekers based on different criteria.

Implemented Process Builder to send SMS along with emails to connectors and seekers by using third party application.

Writing test class to maintain the 75% code coverage for Apex classes.

Deployment of the components to the production using Change Sets.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Gathering requirements based on Agile Process and Methodology.

Configure workflow rules, visual and process builder flows

Worked on Apex Data Loader and Data Management.

Worked on customizing custom fields, Custom Objects, Tabs, Relationships, Record Types, Page Layouts, Workflows and Approval Process, Validation Rules, Report Types.

Designed and developed Apex Triggers for various functional needs in the application.

Creating Users, Profiles, Roles and Permission Sets.

Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.

Customized User Roles, Role Hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.

Created Templates, Approval Processes, Approval Page Layouts and defined Approval Actions on them to automate the processes. Created Workflow Rules and defined Related Tasks, Email Alerts and Field Updates.

Environment: Apex Classes, Force.Com, Workflows, Process Builder, Test Classes, Change Set, Triggers, Permission sets.

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