Shelby Dixon

Operations Manager

ad125f@r.postjobfree.com 509-***-**** DeSoto, Texas

Professional Experience

Operations Manager, Fedex Ground

•Audit and report inventory while making recommendations on which items to order and restock

•Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment

08/2021 – present

Dallas, Texas

•Built strong operational teams to meet process and production demands.

•Produced SOPs to document workplace procedures and optimize productivity through standardization.

•Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

•Set warehouse and team goals in collaboration with executive management and other team leads

•Monitor workplace performance and lead training initiatives to improve employees

•Keep up-to-date on the latest federal and state safety regulations

•Communicate with other departments to ensure products are shipped in a timely manner

Production Supervisor, Dillard Particleboard Plant

•Supported safety programs to reduce and eliminate employee injuries.

•Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.

07/2018 – 08/2021

Dillard, Oregon

•Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.

•Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.

•Established and updated production schedules to meet changing demands.

•Monitored staff training and output to meet compliance, productivity and revenue goals.

•Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.

•Conducted performance reviews to identify and rectify areas for skill improvement.

•Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.

Assistant Manager, Lamadeline French Resturant

•Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

•Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

02/2016 – 06/2018

Dallas, Texas

•Delegated daily tasks to team members to optimize group productivity.

•Assisted with developing and implementing marketing strategies to improve sales and profitability.

•Led employee performance evaluations and rewarded top performers to retain quality personnel.

•Completed inventory audits to identify losses and project demand.

•Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

•Completed thorough opening, closing and shift change functions to maintain operational standards each day.

•Resolved customer inquiries and complaints requiring management-level escalation.

Education

Southeastern Louisiana University 06/2014 – 01/2016 Hammond, LA

High School Diploma, DeSoto High School 08/2010 – 06/2014 DeSoto, Texas

Skills

7 Years Management Experience

Inventory Management

Planning and implementation

Performance Reporting

Originality and Creativity

Quality Assurance

5 Years Manufacturing Experience

Staff Training and Development

Decision Making

Process Improvement Stratagies

Mathematical Calculation and Reasoning

Focus and Follow-Through

Certificates

Tugger

Personal Training

Licensed

First AID/CPR

Realtor

Licensed

Forklift

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