Ashley Lenhart

Oakdale, CA ***** +1-209-***-**** ad124r@r.postjobfree.com

Professional Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals with more than ten years experience in high-level executive support roles. Organized and professional.

Skills

Sales

Photography

POS Management

Customer service (10+ years)

Microsoft Office

Personal Assistant Experience

Business Management

Office management (10+ years)

Microsoft Word (8 years)

Microsoft Outlook (8 years)

Microsoft Excel (8 years)

Computer skills (10+ years)

Payroll management (3 years)

Verbal and Written Communication

Hiring and Staffing

Sales Leadership

Business Administration

Business Development

Staff Management

Project Management

Operations Management

Marketing and Advertising

Human Resource Management

Management Team Leadership

Photographic Editing

Merchandising

Marketing

Training and Development

Customer Relations

Payroll Preparation

Adaptable and Flexible

Accounts Payable and Accounts Receivable

Personal Information

Title: ADMINISTRATIVE PROFESSIONAL

Work History

Photographer/Owner, 09/2000 - Current

Beautifully Scene 101

Time management, Customer service, Business Management, Sales, Budgeting, Scheduling

Consulted with customers to assess needs and propose optimal solutions.

Established foundational processes for business operations.

Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Conducted target market research to discover customer needs and analyze competitor trends.

Prepared bank deposits and handled business sales, returns and transaction reports.

Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Server, 07/2023 - 12/2023

Hulas's Restaurant – Escalon, CA

Served food and beverages promptly with focused attention to customer needs.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Cultivated warm relationships with regular customers.

Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Used slow periods to restock supplies, ice, trays, and delivery bags.

Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Resolved customer complaints promptly and professionally to maintain positive reputation.

Project Administrator, 06/2015 - 08/2018

DeSilva Gates Construction – Willits, CA

Coordinated internal, cross-departmental and external meetings for department

Created routine correspondences, reports and forms in support of department

Prepared travel arrangements, expense processing and other various administrative duties for Project Director and other project team members as needed

Time management, answered phone and correlated messages, input and out put data entry

Optimized productivity by managing employee schedules, payroll operations and inventory transactions.

Identified and eliminated safety risks through additional training.

Trained workers in proper methods, equipment operation and safety

Established and enforced safety regulations, procedures and standards for construction and extraction workers.

Server, 07/2011 - 08/2017

Henny Penny Restaurant

Worked in a high-paced environment, typically serving 10-15 tables at a time

Provided excellent customer service: greeted customers, provided perfect seating by their requests, explained food and beverage specials

Actively resolved customer complaints and issues without delegating them to higher management

Reconciled cash register at the beginning and end of day to verify revenue sales

Took and memorized orders, Served food, Cleared tables, Processed transactions

Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking

Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Used slow periods to restock supplies, ice, trays, and delivery bags.

Administrative Assistant, 11/2011 - 06/2016

Kohls Department store

Scheduling, managed orientation for new hires of 25 people or more,

supported store management with sales goals and customer service management goals,

Completed clerical tasks including scheduling, filing and placing orders

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Executed record filing system to improve document organization and management.

Scheduled office meetings and client appointments for staff teams.

Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Assisted development and implementation of new administrative procedures.

Managed filing system, entered data and completed other clerical tasks

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Assisted coworkers and staff members with special tasks on daily basis.

Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

College Degree in Business Marketing, and advertisement: 01/2006

Santa Rosa Junior College - Santa Rosa, CA

Assessments

Customer service, Proficient, 03/01/23, Identifying and resolving common customer issues

Customer focus & orientation, Proficient, 05/01/23, Responding to customer situations with sensitivity

Teamwork: Interpersonal skills, Proficient, 03/01/23, Responding to challenging team situations at work

Basic computer skills, Proficient, 06/01/23, Performing basic computer operations and troubleshooting common problems

Administrative assistant/receptionist, Proficient, 01/01/23, Using basic scheduling and organizational skills in an office setting

Customer focus & orientation, Proficient, 01/01/23, Responding to customer situations with sensitivity

Office manager, Proficient, 11/01/23, Scheduling and budgeting

Filing & organization, Proficient, 03/01/23, Arranging and managing information or materials using a set of rules

Work style: Reliability, Proficient, 03/01/23, Tendency to be reliable, dependable, and act with integrity at work

Front desk agent (hotel), Proficient, 05/01/23, Selecting hotel rooms based on requests and identifying errors in hotel data

Attention to detail, Proficient, 02/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information

Sales skills, Proficient, 02/01/23, Influencing and negotiating with customers

Workplace safety, Proficient, 03/01/23, Using safe practices at work

Working with MS Word documents, Proficient, 06/01/23, Knowledge of various Microsoft Word features, functions, and techniques

Bartending, Proficient, 11/01/23, Understanding, pouring, and mixing drink orders

Retail customer service, Proficient, 02/01/23, Responding to customer situations in a retail setting

Data entry: Attention to detail, Proficient, 06/01/23, Maintaining data integrity by detecting errors

Contact this candidate