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Customer Service Quality Control

Location:
Queens, NY, 11434
Salary:
50k
Posted:
December 19, 2023

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Resume:

Janine Cross

*** ** ***** ***** *** **E, Jamaica, NY, 11434 718-***-**** ad123a@r.postjobfree.com

Summary of Qualifications: Accomplished professional with excellent customer service, superior quality control of work environment skills and expertise within the import and export industry

Experience :

2019 International Logistic Express Valley Stream, NY

• FDA destruction and export

•A team player, working closely with teammates for a positive outcome.

•Effective verbal, written and interpersonal skills, overall good communication skills as it relates to job duties, tasks and other responsibilities

•Proficient in Microsoft Office (Word, Excel), Outlook (Email), and Internet.

•Strong verbal and written communication and organizational skills, strong attention to details, ability to work effectively under pressure, ability to solve logistical problems as necessary.

•Willingness to go above and beyond the requirements of the position.

•Multitask oriented and able to work in a fast environment.

•Professional and courteous phone manner

• Aptitude to think critically about the details of a task at hand

• Ability to adjust changing priorities and meet an updated schedule

• Pro-actively develop ideas to improve the position responsibilities

• Ability to work independently, make appropriate decisions, and be assertive 2007-2018 American Cargo Express Jamaica, NY

• Classify entries using the HTS according to the detailed item on the commercial invoice.

• Finalize customs filing and billing.

• Comply to all regulations from the HTS and CFR.

• Request entry cancellations.

• Pay duties and handle bonds.

• Schedule warehouse and trucking schedules

• Deal with various government agencies, including, FDA, USDA, Fish & Wildlife, ISF, Lacey Act and PGA.

• Handles Custom statements

• Sales calls to customers

• Work warehouse compliance to TSA

• Attended all Custom meetings

• Audit files for custom compliance

2017-2018 Alba trans Jamaica, NY

• Specialty with handling wine & spirit, wearing account entries, traffic, billing, FDA and Fish and Wildlife daily.

Education: Briarcliff College, Medgar Ever College,York College Certifications: Mental Health, Grant Writer

Community Service: American Cancer Society, Juvenile Diabetes Research Foundation Walk for NY (JDRF), Youth Mentoring, Drug & Alcohol Counseling, Sport instructor Skills : Computer: Excel, Powerpoint, Microsoft, AS400, Editrade, NetChb, Aliance, Cargowise

Language: English/Spanish



Contact this candidate