Michael Anderson

*** *** ******, ******, ** *****

Home: 203-***-****

ad1237@r.postjobfree.com

Established efficient office procedures, record-keeping, and invoicing systems. Successfully developed new system that increased productivity and quality of work. Excellent writing and communication skills. Extremely motivated and focused. Friendly, personable, and easy to work with. Highly organized with attention to detail and ability to service several transactions simultaneously. Maintained updated computerized database of customers. Planned and organized work under minimal supervision of manager. Rapport builder with interpersonal skill established in both internal and external business situations. Resourceful and flexible.

EDUCATION

Gateway Community College, Business Professional & Office Assistant Training Certificate 2017

Customer Services and Sales Fundamentals Certificate/Credential from National Retail Foundation

The Greater New Haven OIC, Inc., New Haven, CT 1997

Medical Office Skills Certificate and Clerical Certificate

The Academy for Business Careers, Hamden, CT 1986

Data Entry Certificate

EXPERIENCE

Hill Health Center, New Haven, CT 2006-2011

Health Information Processor

Scanned patient documents into computer

Put documents into correct locations

Responded to customer telephone calls and provided chart numbers when requested

Medical Records Office Coordinator/Clerk 2003 – 2006

Employed as Medical Records Clerk for various local temporary agencies

Utopia Home Care, Inc., East Haven, CT 2003

Medical Records Coordinator

Accurately and efficiently filed clients’ records and charts (alphabetical and numeric)

Responsible for contacting physicians for order signatures

Discharged patients utilizing computerized system

Performed switchboard functions on an as needed basis

Chart One Inc., New Haven, CT 2001- 2002

Medical Records Clerk

Copied patients’ records and other medical documentation

Responsible for accurately retrieving and delivering correspondence as per attorneys’ requests

Accurately filed patients’ charts and records

Operated fax machine

Metro Taxi & Elm City Transportation, West Haven, CT 1999 – 2001

Customer Service Representative

Provided courteous and timely service to customers in transportation call center

Scheduled transportation for all customers utilizing computerized system

Assisted customers with travel and destination related inquiries

Omni Home Health Services, New Haven, CT 1997 - 1999

Medical Records Specialist

Accurately and efficiently filed clients’ records and charts (alphabetical and numeric); verified billing

Discharged patients utilizing computerized system; ordered medical supplies as needed

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