ANGELA CLIFTON
CASE MANAGER/ RECOVERY SUPPORT SPECIALIST
CONTACT INFO
CORPUS CHRISTI, TX
78405
ad122y@r.postjobfree.com
EDUCATION
Coastal Bend College
Beeville, TX
Psychology
CERTIFICATIONS
RSPS CERTIFICATION 50781-0223
RECOVERY SUPPORT PEER SPECIALIST TRAINING -46 HRS
PEER SPECIALIST CORE TRAINING – 6 HRS
AFFILIATIONS
Narcotics Anonymous
Outreach Chair of Narcotics Anonymous
Lions Club
EXPERIENCE
Promoted to Recovery Support Specialist
Coastal Bend Wellness Foundation
Project HIP – Homeless Initiative Program
Corpus Christi, TX
October 2023 Present
Outreach in community and provide resources to homeless population
Assessing the needs and producing support plans for homeless
Advising clients of their rights – for example, to benefits and healthcare.
Helping clients with paperwork, such as housing applications, and practical skills
Collating and providing information on housing vacancies and housing rights for homeless
Maintaining accurate client records
Making referrals to outside specialist organizations and services if needed
Visiting clients and maintaining professional, trusting relationships with them
assessing risks and ensuring clients’ accommodation is safe and secure.
liaising with voluntary and statutory agencies
raising awareness of homelessness and the impact of insecure housing
Mental Health Crisis Peer Support Specialist
Coastal Bend Wellness Foundation
Integrated Systems of Care (ISC)
Corpus Christi, TX
August 2023 October 2023
Educate and encourage participants into mental health & substance use services, including recovery support services, MAT, intervention, and treatment when appropriate.
Offers knowledge, guidance, and assistance to individuals and their families seeking to improve their quality of life due to substance use disorders and help sustain their wellness and recovery over time.
Conduct outreach and other engagement strategies to unsheltered and sheltered populations to increase access to, and participation and retention in, harm reduction, case management, treatment, and recovery support services.
Use motivational interview techniques, harm, and risk reduction strategies, implement recovery values and principles to assist the target population with behavior changes that reduce harm and risk related to substance use and unintentional injury.
Provide recovery support services to individuals who require both short- and long-term support and intervention.
Promoted to Recovery Support Specialist/ Alumni Specialist
Cenikor Foundation, Corpus Christi, TX
Apil 2023 August 2023
Provide Case Management & Peer Support Services based on individual needs and Recovery focus services that allow an individual the opportunity to manage their own recovery and advocacy process, up to 100 clients.
Work to enhance the development of natural supports, coping skills, and other skills necessary for individuals to serve independently in their communities.
Serves as an advocate for consumers in a community setting.
Assists with housing, enrollment in social benefits like Food Stamps, SSI etc., assisting the pee with integrating themselves into a community of their own choosing, helping the peer overcome obstacles that may impede their recovery, assist with utilities, and bus passes.
Develop and maintain a network of alumni, former patients, fostering ongoing engagement and leveraging success stories for community outreach.
Cenikor Foundation, Corpus Christi, TX
Client Registration Coordinator / MAT Coordinator IOP
April 2023 June 2023
Used Welligent to create client intake.
Case Management of 25-50 clients
MAT trained for Suboxone.
Serve as the initial and primary point of contact for clients prior to and upon arrival for intake appointments.
Perform reminder calls to clients prior to scheduled intake date, to confirm clients anticipated arrival and identify any barriers to conversion.
Reschedule and take appointments upon request with approval.
Greet all visitors and professionally represent the organization through written correspondence, telephone, and personal contact.
Complete daily, weekly and monthly reporting of client conversion rates, and outcomes for any client not accepted for admission to the program and intakes that ar4e not completed.
Report daily facility status updates, including census information, discharge totals and total numbers of active clients in the facility and required documentation. Collaborate with access center team to ensure adequate calendar availability.
Beeville Independent School District. Beeville, TX
Substitute Teacher 10/2022 – April 2023
Implemented classroom management techniques to maintain a positive learning environment.
Followed lesson plans designed by absent teachers.
Collaborated with colleagues to develop innovative approaches to teaching.
Distributed textbooks, workbooks, papers and pencils to students.
Supervised lunchroom and recess activities.
Assigned, explained and graded homework.
Developed creative instructional strategies to keep students engaged and motivated.
Operated computers or audio-visual aids to supplement presentations.
Developed and implemented behavior management plans for students with challenging behavior.
Enforced school and class rules to maintain order in classroom.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
A Little Taste Of Heaven, Beeville, TX
Baker 12/2020 - 10/2022
● Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
● Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
● Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
● Developed recipes for new products and improved existing recipes.
● Processed customer orders and payment transactions.
● Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
● Resolved customer concerns with positive approach and constructive strategies.
● Prepared frostings and other toppings for cakes and pastries.
● Cleaned and maintained kitchen equipment and oven.
● Replenished and rotated food items, following correct food cooling and storage procedures.
● Managed display cases to verify freshness and attractiveness of products.
Sure Stay Plus Hotel by Best Western
Beeville, TX
Housekeeping Supervisor/Manager 09/2017 - 09/2020
● Hired, trained and if necessary disciplined housekeeping staff,
● prepared and inspected all common rooms for before and after guests stay,
● ordered cleaning supplies, arranged merchandise and staff room,
● create a daily schedule for staff of responsibilities and tasks that day and create weekly time work sheets,
● report to my senior manager every day
● Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
● Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
● Controlled costs to keep business operating within budget and increase profits.
TDCJ MCCONNELL UNIT
BEEVILLE, TX
SEPTEMBER 2008 JULY 2012
Supervise daily activities of inmates
Ensure safety to the community
Rehabilitate inmates and seek necessary needs for them to be a productive member of society.
Random cell searches
Dispatched calls from Central Pod
Prepared reports to document incidents and violations
Conduct head counts and roll calls
SKILLS
Lived experience in addiction, mental health, homelessness and recovery
Case Management
Outreach
Independent / Team Worker
Great Motivational Interviewing
Privacy and Confidentiality
Peer Support
Effective Listening
Coaching and Mentoring
Behavior Modeling
Social Skills
Social Development
Adept at Working with Special Needs Children
Early Childhood Development
Case Management
Flyer Making
Computer Knowledge
REFERENCES
Barbara Pacheco – Friend/Sister in Recovery
Molly Bray – Current & Previous Co Worker
Joshua Collins – Friend / Outreach Partner in NA