Sheneka Johnson

Unit Secretary - Palmetto General Hospital

Miami, FL

ad1222@r.postjobfree.com

786-***-****

To focus and dedicate to patient care as a Medical Assistant. Authorized to work in the US for any employer

Work Experience

Medical Assistant/Medical Receptionist(Clinical Secretary) Palmetto General Hospital - Hialeah, FL

April 2012 to Present

Responsible for performing general secretarial and clerical duties, assists nurses in basic patient care needs such as, but not limited to, vital signs, passing out meal trays and water, answering call bells, activities of daily living, preparing the patient room prior to arrival, take specimens to the lab, interacts with patients, families and doing daily rounding, and physicians on a daily basis. Responsible for the transcription of physician's orders, calling consults, preparing charts, faxing, copying, answering phones, and verifying insurance. Assists the nursing staff in coordinating the activity of the unit. Oversees the orderliness of the nurse's desk areas and orders forms and other clerical supplies. Maybe needed to work beyond regular tour of duty, or in another patient care unit as assigned by department head or nursing supervisor. Worked the following departments such as Medical/Surgical/ Bariatrics/ Stepdown/ Critical Care Units(ICU,SICU,CVICU,CCU,CCH)/Telemetry. Medical Assistant

ELITE HEALTH CARE - Pembroke Pines, FL

March 2019 to May 2019

Duties included are: collecting health histories, patient intake processing, weight, preparing patients for procedures, assisting physicians with examinations and treatments, ear lavages, administering injections, INR checks and recording results, EKG's, explaining treatments to patients, removing sutures, insurance verification,billing and coding, prescription refill and scheduling, wound care, assisted providers with medical procedures, performed phlebotomy, provided wound care treatment, escorted patients to exam rooms, recorded patient vital signs, lead patient education, answered a high volume of phone calls, verified and scheduled patient appointments, and responsible for back office duties.

Customer Service Represented

JCPenny Corporation - Hialeah, FL

October 2014 to June 2015

Handles and pays out money according to policy and procedure. Consistency provide high level customer service in a prompt and timely manner. Maintain store appearance and cleanliness. Display effective verbal, written, and listening skills. Exhibits positive attitude during times of change. Ensures customer complaints are handled with a sense of urgency, using good judgment and all complaints are reported to the supervisor in a timely manner.

Certified Nursing Assistant

Palmetto General Hospital - Hialeah, FL

April 2008 to April 2012

Perform various services and routines duties to ensure the comfort, care, and safety of patients. Provide care to adult patient of all ages. Assist in maintaining supplies and equipment of nursing stations. Responsibilities also included measured vital signs, such as pulse rate, temperature, blood pressure, weight and height, grooming patients, feeding, and record medical information in patient charts.

Surgical Technologist

Hialeah Hospital - Hialeah, FL

June 2009 to August 2009

Observed and maintain aseptic technique at all times. Assumed responsibility for setting up and passing instruments, holding retractors, and assist the surgeon, and assisted with circulating duties as necessary.

Certified Nursing Assistant (CNA)

Mental Health Services Miami - Miami, FL

November 2006 to April 2008

Measured vital signs, such as pulse rate, temperature, blood pressure, weight and height, scheduled appointments, phlebotomy, Ekg's, prepare and recorded medical information on inmate's charts. Certified Nursing Assistant (CNA)

Prison Health Service Miami - Miami, FL

September 2005 to November 2006

Measured vital signs, such as pulse rate, temperature, blood pressure, weight and height, scheduled appointments, phlebotomy, EKG's, prepare and recorded medical information on inmate's chart. Correctional Technician

Wexford Health Service Miami - Miami, FL

January 2002 to September 2005

Measured vital signs, such as pulse rate, temperature, blood pressure, weight and height, scheduled appointments, phlebotomy, prepare and recorded medical information on inmate's charts. Education

Associate in Medical Assistant

Southeastern College Miami Lakes,FL - Miami, FL

October 2018 to April 2019

Associate of Science in Surgical Technology

Keiser Career College - Miami Lakes, FL

August 2009

Skills

• EMR(Cerner and Eclinics),Typing,Filing,Copying,Faxing, phlebotomy, EKG's, wound care, prepare charts for patients, blood pressure,pulse rate,height and weight, transcribe doctors orders as needed, calling consults, maintain records,arrange equipment and associate maintenance,order supplies,answer phones and determining nature of call as appropriate,greeting patients and family members, and general office duties to support department functions as needed with the help of the RN charge nurse. (6 years)

• Microsoft Office

• Scheduling

• training

• Receptionist

• Sales

• Microsoft Excel

• Filing

• Billing

• Microsoft,windows,power-point,etc. (8 years)

Certifications and Licenses

Certified Nurses Assistant 99196

September 2002 to December 2015

CPR

Certified Medical Assistant (AAMA)

Assessments

Front Desk Receptionist/Office Assistant — Familiar September 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: https://share.indeedassessments.com/ share_to_profile/97df849ce281d53458f0eae59d8d750aeed53dc074545cb7 Nursing Aide Skills — Familiar

September 2019

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: https://share.indeedassessments.com/ share_to_profile/66e6fd177481a5a06063fb93523e2e90eed53dc074545cb7 Attention to Detail — Completed

August 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: https://share.indeedassessments.com/ share_to_profile/272ed2471af01faca894aab6b2c27133eed53dc074545cb7 Verbal Communication — Completed

September 2019

Speaking clearly, correctly, and concisely.

Full results: https://share.indeedassessments.com/ share_to_profile/607eff0ed4a77db04f6798135c1e19efeed53dc074545cb7 Personality: Hard-Working — Familiar

September 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: https://share.indeedassessments.com/ share_to_profile/97e4860b84b84321651c8d3ddf55a5e2

Receptionist — Proficient

September 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/ share_to_profile/21fe221c1a0a8ea37ed21e23da3b8133eed53dc074545cb7 Basic Word Processing with Microsoft Word — Proficient August 2019

Measures a candidate's knowledge of basic Microsoft Word techniques for word processing, including the use of tools to format or edit text.

Full results: https://share.indeedassessments.com/share_to_profile/ d81de50e4c47530587903c9abfe9a273eed53dc074545cb7

Verbal Communication — Proficient

July 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/ share_to_profile/3fab8ba5d88b6086c38c53e469b2c29c

Logic & Critical Thinking — Completed

June 2019

Using logic to solve problems.

Full results: https://share.indeedassessments.com/ share_to_profile/035337552d64c39103d08480cc3986c8eed53dc074545cb7 Electronic Medical Records: Best Practices — Familiar July 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: https://share.indeedassessments.com/ share_to_profile/0f50303f6c42d7350920233e7157d9bdeed53dc074545cb7 Receptionist — Familiar

July 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/ share_to_profile/562a972b0b1974f373274cb3bd05d020eed53dc074545cb7 Customer Focus & Orientation — Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/1cbad1a60bfddb95e3f028b7cab7555aeed53dc074545cb7 Medical Terminology — Completed

October 2019

Understanding and using medical terminology.

Full results: https://share.indeedassessments.com/ share_to_profile/3d493b0130759d161a11e361792622e0eed53dc074545cb7 Medical Receptionist Skills — Proficient

October 2019

Managing physician schedules and maintaining accurate patient records. Full results: https://share.indeedassessments.com/ share_to_profile/0e34b50185fb496d3a1b5f1aa16c8fb5eed53dc074545cb7 Electronic Medical Records: Best Practices — Expert November 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: https://share.indeedassessments.com/share_to_profile/ d79fe326aa7f0bc9117a16fdde8de508eed53dc074545cb7

Nursing Aide Skills — Completed

December 2019

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: https://share.indeedassessments.com/share_to_profile/ cfbca929c1fde713f2c0f0e7b2ce4628eed53dc074545cb7

Reliability — Proficient

January 2020

Tendency to be dependable and come to work.

Full results: https://share.indeedassessments.com/ share_to_profile/51d75c498a22a293496e2a9c4ef8d614eed53dc074545cb7 Attention to Detail — Familiar

December 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: https://share.indeedassessments.com/ share_to_profile/74b89310bef04c22dabff46dfafbc42c

Direct Care — Proficient

January 2020

Showing sensitivity and enthusiasm while providing care to patients. Full results: https://share.indeedassessments.com/ share_to_profile/9a1de42b25c314082c212d7b998cab35eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

References:

Deserin Morris 786-***-****

Tonya Shields 305-***-****

Ohara Bustamante 305-***-****

Contact this candidate