Customer Service Personal Care

KESIA ROSARIO

Jamestown, NY ***** · 716-***-****

· ***************@*****.*** ·

SUMMARY

Motivated, hardworking, and quality focused individual with the ambition to succeed in any environment. Experience working in healthcare, customer service, and fast food. Seeking a career that can utilize my skills and knowledge. SKILLS

EXPERIENCE

VENTURE FORTHE 06/2021 – PRESENT

PERSONAL CARE AIDE JAMESTOWN, NY

• Administered bedside or personal care, such as ambulation or personal hygiene assistance.

• Completed general house cleaning duties and cooking.

• Prompted medications and assisted with med take if needed.

• Accompanied clients on outside errands.

KFC 09/2019 – 11/2019

CREW MEMBER OLEAN, NY

• Run drive thru by taking customer’s orders and accepting payments.

• Prepared food, drinks, and other special items.

• Keep drive-thru station well-stocked and organized to meet all customer needs.

• Organized and restocked all food supplies to support operations and team productivity.

• Clean food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment. 7 – ELEVEN 05/2018 – 11/2019

SALES ASOCIATE OLEAN, NY

• Ran a cash register to scan products, accept payment methods, and issue accurate change and receipts.

• Provided excellent customer service by greeting customers who enter the store.

• Answered customers questions and assisted customers with finding products within the store.

• Prepared foods such as breakfast sandwiches, pizzas, and chicken in turbo chef ovens.

• Performed general cleaning duties to ensure a clean and friendly store environment.

• Persuaded customers to sign up for 7-Eleven rewards. WENDY’S 01/2004 – 03/2018

CREW MEMBER JAMESTOWN, NY

• Took customers food and drink orders at counter and drive thru.

• Ran a cash register to accept payment from customers and make change as necessary.

• Cleaned the restaurant before opening by Scrubbing counters and tables and cleaned equipment.

• Swept, mopped, and washed dishes, to keep equipment and facilities sanitary.

• Healthcare

• Customer Service

• Cash Register/Money Handling

• Inventory/Stocking

• Food Preparation

• Cleaning

• Time Management

• Communication

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