Customer Service Claims Adjuster

Chaniquah Graham

*** ******* **

Newport News, VA 23606

***********@*****.***

+1-757-***-****

Goal driven, professional with a history of advancing quickly in all positions. Motivated to perform at peak levels and meet company requirements

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Disaster Assistance Employee

FEMA Coporation (REMOTE)- Newport News, VA

October 2021 to Present

Take applications

Speak with applicants

Process claims

Customer service

Award assistance for natural disasters

Claims Adjuster/ sales advisor

Asurion - Newport News, VA

March 2021 to October 2021

Process insurance claims for smart devices.

Sale insurance for smart devices

Customer service

Tech Support Agent (REMOTE)

Apple - Hampton, VA

October 2020 to May 2021

• Trouble shoot apple IOS products

• Schedule appointments

• Set up devices

• Process returns

• System updates

• Hard resets

Telemarketer (REMOTE)

Alorica - Newport News, VA

January 2020 to December 2020

• reached premium skill international agent

• find lost packages

• file claims

Education

Associate in Social

Thomas Nelson Community College - Hampton, VA

August 2009 to June 2010

Skills

• CUSTOMER SERVICE (9years)

• Team Member

• Telemarketing

• Technical Support

• Upselling

• Negotiation

• Outbound Sales

• Account Management

• Direct Sales

• Veterinary Assistant

• Receptionist (1 year)

• iOS

• Insurance Sales

• Android

• Communication Skills

• Microsoft systems

Contact this candidate