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Real Estate Front Desk

Location:
Cleveland, OH
Posted:
December 19, 2023

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Resume:

James W. Landers

**** ******** ******

East Cleveland, OH 44112

*******.****@*****.***

216-***-****

Summary of Qualifications

Excellent administrative skills. Confident, articulate, interpersonal skills to interact and collaborate appropriately with students, parents/guardians, clients, leadership and staff. Highly successful in meeting required deadlines. Positive thinker with highest ethical and work standards. Analytical and objective problem solver. Ability to focus on immediate issues while maintaining a clear vision of long-term goals. Detail-oriented. Fast learner and team player.

Professional Highlights

Administrative Support @ Guidestone & Stepstone Academy; Cleveland, OH 2022 – 2023

Provide clerical support and co-support to the Director of Operations. Co-manage front desk functions to ensure that all students, parents/guardians and guests meet entrance and exit protocols. Track student tardiness and students leaving early, as well as daily meal distribution. Manage student historical files. Step in as needed on miscellaneous projects, and answering the phone lines by directing the calls to staff members and directing external calls to the appropriate agency. Issuing visitors pass. Sorting and delivering mail.

Accounts Payable Clerk @ Case Western Reserve University; Cleveland, OH 2021-2022

Managed Base Unity software indexing and batching of invoices and purchase orders and Vendors Receipts. Balanced daily receipts.

Real Estate Audit Reviewer @ KeyBank NA; Cleveland, OH 2019-2021

Worked in the Real Estate Capital Department auditing commercial loan files to ensure that all documents were acquired prior to closing each loan. Supported the Records Management Department by converting 10,0000+ historical files to a new conversion system and entering each into Excel spreadsheets for further analyses prior to archiving.

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Public Records Officer @ Cleveland City Hall; Cleveland, OH 2018-2019

Responsible for reviewing 3,300+ legal documents and identifying missing data dating back to 2016 for related legal cases. Collaborated with select attorneys and external sources to ensure that any missing data was collected and case records were complete.

Administrative Assistant @ United Church of Christ; Cleveland, OH 2002-2018

Responsible for preparing a variety of legal papers, including Satisfaction of Mortgages, Substitutions of Trustees and Deeds of Conveyance, and commercial mortgage loans. Auditing loan files to ensure that all loan files contained recorded mortgages, title policies and insurance policies. Posted ACH deposit payments on Excel, answered phones, tracking expenses, ran daily and monthly reports. Supported Post-Closing Department managing title policies, recorded mortgages, promissory notes and equity lines of credit, preparing mortgage loans modifications agreements, and releasing mortgage loans payoff.

Computer Literacy

Proficient in MS Office, Word, Excel and PowerPoint, Sharepoint, Sap, Erp Software.

Education

Cleveland State University; Cleveland, OH

Business Administration and Retail Management Coursework

Cuyahoga Community College; Cleveland, OH

Administrative, Retail, Marketing and Accounting Coursework

Glenville High School; Cleveland, OH

High School Diploma



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